Child Welfare Services Case Manager Supervisor

Family and Children Services, Division of•Tifton, GA
•$59,265 - $59,265

About The Position

The Georgia Department of Human Services’ Division of Family & Children Services (DFCS), Child Welfare, is hiring a Child Welfare Services Case Manager Supervisor in Tifton, Tift County, Georgia. The position reports to the Child Welfare Administrator and supervises a social services unit providing investigations and comprehensive case management for child abuse or neglect. The supervisor directs professional staff in service delivery, establishes unit goals, manages workloads in accordance with agency goals, and ensures timely immediate and follow-up actions for at-risk clients. This position may involve temporary telework, but employees may be required to report to the office as needed and upon request. Work-related travel is required, including the ability to travel statewide. The selected candidate may be subject to pre-employment drug screening and education, reference, motor vehicle record, and criminal background checks. The employee may also be required to assist with the department’s emergency responsibilities.

Requirements

  • Bachelor’s degree and three years of job-related case management experience, or one year of experience as a Child Welfare Services Case Manager 3 (SSP072) or equivalent position.
  • Applicants must pass the standard agency testing protocol for the position to maintain it.
  • Reliable transportation, proof of auto insurance, a valid state-issued driver’s license, an acceptable driving history, and ability to travel statewide.
  • Case management experience may include assessments, home evaluations, staffing, working with individuals, families, groups, or organizations, communicating behavioral-change goals, child safety or child welfare work, or relevant law enforcement experience involving family or domestic violence, investigations or interventions involving children, substance abuse, or crimes against persons.
  • Qualifying behavioral science degrees include, but are not limited to, social science, psychology, sociology, child development, family studies, criminal justice, education, public health, public administration, and nursing.

Responsibilities

  • Supervises, guides, and instructs subordinate staff; plans and supervises assigned staff work.
  • Serves as a job expert or organizational resource in assigned areas.
  • Accesses and records client and community resource information.
  • Collects evidence, interviews witnesses, and prepares reports in accordance with rules, regulations, and state and federal laws.
  • Compiles records and prepares reports; follows up to determine the status of clients’ cases.
  • Conducts home-visit evaluations to gather information for assessments.
  • Coordinates and monitors children in out-of-home placements and in-home interventions.
  • Coordinates and monitors services, including tracking client activities.
  • Develops case plans that use community resources to meet the needs of individual custodial clients.
  • Identifies placement resources for children in foster care.
  • Initiates legal processes for guardianship, protective services, placement, and/or adoption.
  • Maintains required documentation and completes reports.
  • Makes immediate client-safety assessments and responds according to established protocols and policies.
  • Conducts initial investigations of protective services referrals to determine whether intervention is appropriate.
  • Works with the legal system to ensure safety and achieve desired outcomes.
  • Reviews staff casework and approves, disapproves, or makes decisions on it.
  • Directs professional staff in service delivery, establishes unit goals, and regulates workloads in accordance with agency goals.
  • Ensures timely immediate and follow-up actions for at-risk clients.

Benefits

  • 401(k) plan and 457 plan
  • 13 paid holidays
  • Vacation and sick leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long- and short-term care
  • Life insurance
  • Employee discount programs
  • Unique training opportunities
  • Telework opportunities, depending on the position
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