Child Welfare Services Case Manager Supervisor

Georgia Department of Revenue • Folkston, GA

4d • Hybrid

About The Position

The Georgia Department of Human Services’ Division of Family & Children Services (DFCS), Child Welfare, is hiring a Child Welfare Services Case Manager Supervisor in Folkston, Charlton County, Georgia. Reporting to the Child Welfare Administrator, this position supervises a social services unit responsible for investigations and comprehensive case management involving child abuse or neglect. The supervisor directs professional staff in delivering services, sets unit goals, manages workloads in accordance with agency goals, and ensures timely immediate and follow-up actions for at-risk clients.

The role includes overseeing child welfare investigations and casework, coordinating services and placements, developing case plans, and collaborating with the legal system to promote safety and achieve appropriate outcomes. Employees may be temporarily authorized to telework, but must be available to report to the office as needed. The position requires work-related travel, including statewide travel, and a valid driver's license, acceptable driving history, reliable transportation, and proof of auto insurance.

Requirements

• Bachelor's degree and three years of job-related case management experience, or one year of experience at the lower-level Child Welfare Services Case Manager 3 (SSP072) or an equivalent position.
• Must pass the standard agency testing protocol for the position to maintain employment in the position.
• Must have reliable transportation, proof of auto insurance, a valid state-issued driver's license, and an acceptable driving history.
• Must be able to travel statewide.
• Case management experience may include assessments, home evaluations, staffing, work with individuals, families, groups, or organizations, communication of behavioral-change goals, child safety or child welfare work, or relevant law enforcement experience.

Responsibilities

• Supervises and plans the work of assigned staff.
• Serves as a job expert or organizational resource in assigned areas.
• Accesses and records client and community resource information.
• Collects evidence, interviews witnesses, and prepares reports in accordance with applicable rules, regulations, and state and federal laws.
• Compiles records, prepares reports, and follows up to determine the status of clients' cases.
• Conducts home-visit evaluations to gather information for assessments.
• Coordinates and monitors children in out-of-home placements and in-home interventions.
• Coordinates and monitors services, including tracking client activities.
• Develops case plans that use community resources to meet the needs of individual custodial clients.
• Identifies placement resources for children in the foster care system.
• Initiates legal processes for guardianship, protective services, placement, and/or adoption.
• Maintains required documentation and completes reports.
• Assesses client safety and responds according to established protocols and policies.
• Conducts initial investigations of protective services referrals to determine whether protective services intervention is appropriate.
• Works with the legal system to ensure safety and achieve desired outcomes.
• Reviews and approves or disapproves staff casework, or renders decisions on that work.

Benefits

• 401(k) plan and 457 plan
• 13 paid holidays
• Vacation and sick leave
• Medical, dental, and vision coverage
• Long- and short-term care
• Life insurance
• Employee discount programs
• Unique training opportunities
• Telework opportunities depending on the position

What This Job Offers

• Job Type: Full-time
• Career Level: Manager