Child Support Services Agent 1

Georgia Department of Revenue•Dallas, TX

About The Position

The Georgia Department of Human Services’ Division of Child Support Services is seeking a Child Support Services Agent 1 to establish and enforce child support obligations of responsible parents under direct supervision. The role coordinates child support activities with legal, judicial, and public organizations and reports to the Child Support Services Supervisor. The position is located in Dallas, Georgia (Paulding County). DCSS promotes children’s well-being by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. Its programs promote parental accountability and self-sufficiency and include outreach initiatives such as Fatherhood, Prison Re-Entry, and Parental Accountability Court.

Requirements

  • High school diploma or GED.
  • One year of direct job-related experience.

Nice To Haves

  • One year of work experience in a legal office environment using technology hardware and software applications typically used in a legal office environment; or two years of work experience in an office setting involving review of legal documents and use of technology hardware and software applications typically used in a legal office environment; or work experience as an administrative assistant (secretary).

Responsibilities

  • Ensure delivery of legal correspondence to clients, witnesses, parties, and/or court officials.
  • Open and close case files.
  • Organize and maintain case files, documents, and reference materials.
  • Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
  • Retrieve, copy, and distribute files and documents.
  • Schedule appointments, maintain calendars, and receive and place telephone calls.
  • Type and edit office memos, briefs, motions, and other legal documents from notes or dictation using standard office equipment.
  • Perform other professional responsibilities as assigned.

Benefits

  • Employee retirement plans, including 401(k) and 457 plans.
  • 13 paid holidays.
  • Vacation and sick leave.
  • Medical, dental, and vision coverage.
  • Long- and short-term care insurance.
  • Life insurance.
  • Employee discount programs.
  • Unique training opportunities.
  • Telework opportunities depending upon the position.
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