Child Support Enforcement Specialist (Alexandria)
About The Position
The Child Support Enforcement Specialist administers the Child Support Enforcement (CSE) program within the Department of Children and Family Services. CSE works to ensure parents meet their obligations to provide financial and medical support for their children. This vacancy is in the Rapides Parish Child Support Enforcement Office in Alexandria, Louisiana, and involves handling cases of the highest complexity, interpreting program policy and applicable laws, and supporting staff and families. The role works closely with judges, court personnel, district attorneys, and sheriffs, and serves as the agency leader in court. The position may be filled as a probational appointment, a job appointment lasting up to 48 months (which may convert to a probational appointment), a detail with promotion within 12 months, or through promotion of a permanent classified employee. Typical hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. Flexible schedules may be available after certain criteria are met, depending on the position.
Requirements
- Meet one of the following experience and education combinations: five years of child support enforcement experience; six years of full-time work experience in any field plus two years of child support enforcement experience; a bachelor's degree plus two years of child support enforcement experience; or a master's degree plus one year of child support enforcement experience.
- A valid driver's license and access to a personal vehicle are required before appointment.
- Complete and clear the required pre-employment checks: drug test, criminal background check, State Central Registry check, and Louisiana State Police Sex Offender and Child Predator Registry check.
- Must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1(c).
- Provide relevant, detailed education and experience information in the electronic application; resumes are not accepted in lieu of completing those application sections.
Responsibilities
- Complete and process new applications and cases while maintaining a caseload of the highest complexity.
- Interpret and apply CSE policy and federal and state laws and regulations.
- Provide technical assistance on CSE program policies and procedures.
- Conduct formal case reviews to ensure accuracy and timeliness.
- Train, develop, mentor, and evaluate analysts and support staff.
- Serve as a backup to the supervisor and perform functional supervisory duties, including training, organizing unit meetings, and providing input to the supervisor.
- Work closely with judges, court personnel, district attorneys, and sheriffs to provide services to families.
- Function as the agency leader in court.
- Perform additional duties as assigned.
Benefits
- Flexible work schedules may be available after meeting certain criteria, depending on the position.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
