Child Support Enforcement Consultant

State of Louisiana•Baton Rouge, LA

2d•Onsite

About The Position

This is a lead worker position in the Child Support Enforcement (CSE) Program within the Department of Children and Family Services. The role monitors and performs a range of highly complex financial functions for the statewide IV-D Program. It requires independent decision-making and extensive knowledge of federal regulations, state laws, and policy. The position is open only to current permanent classified employees of the State of Louisiana. It may also be filled as a detail and promoted within 12 months. The work location is Baton Rouge, Louisiana. Typical work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. Flexible schedules may be available after certain criteria are met and depend on the position; some positions require shifts.

Requirements

Six years of experience in child support enforcement; or six years of full-time work experience in any field plus three years of child support enforcement experience; or a bachelor’s degree plus three years of child support enforcement experience; or a master's degree plus two years of child support enforcement experience.
For the six-year full-time work experience requirement, every 30 semester hours earned from an accredited college or university substitutes for one year of experience, up to 120 semester hours and four years of experience.
Must be a current permanent classified employee of the State of Louisiana.

Responsibilities

Perform complex financial audits as requested.
Research and respond to requests from statewide agency personnel, other government officials, custodial parents, and non-custodial parents for clarification and interpretation of policy and procedures related to financial subsystems in the Louisiana Automated Support Enforcement System.
Prepare for and review case audit findings associated with financial operations.
Participate in Freeze and Appeal Hearings with a DCFS Legal Attorney representative.
Research and post IV-D collections, reimbursements for erroneous payments or bad checks, refunds, Hearing Officer Fees, and annual fees in the Louisiana Automated Support Enforcement System.
Prepare daily deposits for the Department of Treasury and maintain permanent records of collections.
Reconcile money posted with daily deposit tickets.
Investigate returned bad checks submitted to the CSE Program by employers, non-custodial parents, or third parties.
Initiate legal action to recover funds from the writer of a bad check, which may include coordinating with the National Collection Center to pursue reimbursement and notifying the Centralized Collections unit to reject future payments until the bad check is replaced.
Research and resolve disputes regarding erroneous payments or bad checks, including communicating with CSE staff and District Attorneys' offices and submitting written responses.