Child Support Enforcement Specialist (Baton Rouge Region)

State of Louisiana • Baton Rouge, LA

14h • Onsite

About The Position

This position administers the Child Support Enforcement (CSE) program within the Louisiana Department of Children and Family Services (DCFS). CSE works to ensure that parents fulfill their obligations to provide financial and medical support for their children. The vacancy is in the East Baton Rouge Parish Child Support Enforcement Office in Baton Rouge, Louisiana.

The role handles new applications and cases, including a caseload of the highest complexity, and applies CSE policy and relevant federal and state laws and regulations. It also provides technical assistance, conducts formal case reviews, and trains, mentors, and evaluates analysts and support staff. The specialist serves as a backup to the supervisor, carries out functional supervisory duties, collaborates with court and law-enforcement personnel, and acts as the agency leader in court.

The position typically works Monday through Friday, 8:00 a.m. to 4:30 p.m. Flexible schedules may be available after certain criteria are met and depending on the position. Appointment may be probational or a job appointment of up to 48 months; job appointments may convert to probational appointments. The position may also be filled as a detail with promotion within 12 months or through promotion of a permanent classified employee. A valid driver’s license and access to a personal vehicle are required before appointment. Prospective employees must clear the specified drug, criminal-background, state-central-registry, and Louisiana sex-offender and child-predator registry checks.

Requirements

• Meet one of the following experience and education combinations: five years of child support enforcement experience; six years of full-time work experience in any field plus two years of child support enforcement experience; a bachelor’s degree plus two years of child support enforcement experience; or a master’s degree plus one year of child support enforcement experience.
• A valid driver’s license and access to a personal vehicle before appointment.
• Pass required pre-employment drug, criminal-background, state-central-registry, and Louisiana State Police Sex Offender and Child Predator Registry checks.
• Must not have been convicted of or pled nolo contendere to a crime listed in R.S. 15.587.1(c).
• Include relevant, detailed education and experience information in the electronic application; resumes are not accepted in place of completed education and experience sections.

Responsibilities

• Complete and process new applications and cases while maintaining a caseload of the highest complexity.
• Interpret and apply CSE policies and federal and state laws and regulations.
• Provide technical assistance on CSE program policies and procedures.
• Conduct formal case reviews to ensure accuracy and timeliness.
• Train, develop, mentor, and evaluate analysts and support staff.
• Serve as a backup to the supervisor and perform functional supervisory duties, including training, organizing unit meetings, and providing input to the supervisor.
• Work closely with judges, court personnel, district attorneys, and sheriffs to provide services to families.
• Function as the agency leader in court.
• Perform other duties as assigned to support the smooth operation of the Department.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed