Child Care Resource and Referral Specialist - Bilingual Required
About The Position
Community Action is a nonprofit organization providing services to low-income families in housing, homeless services, economic empowerment, family development, and early childhood care and education. It works to eliminate poverty and create opportunities in the Washington County area. The Child Care Resource and Referral Specialist is the first point of contact for early educators across Washington County. The role supports recruiting and retaining providers, managing professional development calendars, and helping families access high-quality, licensed child care. Responsibilities include assisting providers with licensing and supporting training events. Specialist I duties include assisting educators with database enrollment and professional development registration; keeping provider qualification and Market Price Survey rate data current; managing bilingual communications, social media, and promotional materials; supporting training registration and delivery; and handling invoices, purchase orders, and program supply inventory. Specialist II duties additionally include co-training and independently delivering Set 1 trainings aligned with the Oregon Registry, leading quarterly newsletters and bilingual marketing materials, working toward OCCD Master Trainer status, and mentoring educators.
Requirements
- Professional-level fluency in English and Spanish, written and verbal.
- Intermediate computer literacy, including MS Office Suite, and ability to manipulate data and design reports within complex databases.
- Valid Oregon driver's license, proof of auto insurance for a private vehicle, and access to reliable transportation.
- Specialist I: high school diploma or equivalent.
- Specialist I: Oregon Registry Step 3, or at least one year of experience in a licensed child care program.
- Specialist II: at least three years of experience in childhood care and education.
- Specialist II: Oregon Registry Step 7.5 or higher.
- Specialist II: OCCD-approved Community Trainer certification.
Nice To Haves
- Demonstrated understanding of systemic inequity and systemic racism within the education system.
- Prior enrollment in the Oregon Central Background Registry.
- Experience with Constant Contact, DocuSign, or FireSpring.
Responsibilities
- Serve as the primary contact for educators and assist with Find Child Care Oregon database enrollment and professional development registration.
- Monitor and update partner databases to keep provider qualifications and Market Price Survey rate data current and accurate.
- Manage bilingual email communications through Constant Contact, update social media, and create promotional flyers and brochures.
- Support training delivery, including registration, technical assistance for online and in-person sessions, and issuing certifications.
- Handle fiscal tasks, including invoicing and purchase orders through DocuSign, and maintain program supplies inventory.
- For Specialist II: co-train and independently deliver Set 1 trainings aligned with the Oregon Registry.
- For Specialist II: lead creation of quarterly newsletters and marketing materials in English and Spanish.
- For Specialist II: work toward becoming an OCCD Master Trainer and mentor other educators.
Benefits
- Professional development support, including a path toward becoming a Master Trainer.
- Comprehensive insurance benefits, including free dental coverage and employer coverage of 90% of medical premiums for single coverage plans.
- Bilingual pay program.
- 403(b) retirement plan with 3% employer match.
- Paid vacation, paid sick days, and 13 holidays.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
