Child Care Resource and Referral Specialist - Bilingual Required

Community Action Organization•Beaverton, OR

About The Position

Community Action is a nonprofit organization providing services to low-income families in housing, homeless services, economic empowerment, family development, and early childhood care and education. The organization works to eliminate poverty and create opportunities in the Washington County area. The Child Care Resource and Referral Specialist is the first point of contact for early educators across Washington County. The role supports recruitment and retention of child care providers, coordinates professional development, and helps ensure families can access high-quality licensed child care. Specialist I duties include assisting educators with database enrollment and training registration, maintaining provider qualification and rate data, handling bilingual communications and promotional materials, supporting training delivery, and completing program fiscal and supply-management tasks. Specialist II responsibilities additionally include co-training and independently delivering Oregon Registry-aligned Set 1 trainings, leading quarterly newsletters and marketing materials in English and Spanish, and working toward OCCD Master Trainer status while mentoring other educators.

Requirements

  • Specialist I: High school diploma or equivalent.
  • Specialist I: Oregon Registry Step 3, or at least one year of experience in a licensed child care program.
  • Professional-level fluency in English and Spanish, written and verbal.
  • Intermediate computer literacy, including MS Office Suite, and ability to manipulate data and design reports within complex databases.
  • Valid Oregon driver's license, proof of auto insurance for a private vehicle, and access to reliable transportation.
  • Specialist II: At least three years of experience in childhood care and education.
  • Specialist II: Oregon Registry Step 7.5 or higher.
  • Specialist II: OCCD-approved Community Trainer certification.

Nice To Haves

  • Demonstrated understanding of systemic inequity and systemic racism within the education system.
  • Prior enrollment in the Oregon Central Background Registry.
  • Experience with Constant Contact, DocuSign, or FireSpring.

Responsibilities

  • Serve as the primary contact for educators, assisting with Find Child Care Oregon database enrollment and professional development registration.
  • Monitor and update partner databases to keep provider qualifications and Market Price Survey rate data current and accurate.
  • Manage bilingual email communications through Constant Contact, update social media, and create promotional flyers and brochures.
  • Support training delivery, including registration, technical assistance for online and in-person sessions, and issuing certifications.
  • Handle fiscal tasks such as invoicing and purchase orders through DocuSign, and maintain an organized inventory of program supplies.
  • For Specialist II, co-train and independently deliver high-quality Set 1 trainings aligned with the Oregon Registry.
  • For Specialist II, lead creation of quarterly newsletters and marketing materials in English and Spanish.
  • For Specialist II, work toward becoming an OCCD Master Trainer and mentor other educators.

Benefits

  • Professional development support, including support for a professional development plan and path to becoming a Master Trainer.
  • Comprehensive insurance benefits, including free dental coverage and 90% of medical premiums covered by the employer for single coverage plans.
  • Bilingual pay program.
  • 403(b) retirement plan with a 3% employer match.
  • Paid vacation, paid sick days, and 13 holidays.
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