Chief Information Security Officer

Twilio is seeking a Chief Information Security Officer to drive the company's overall security strategy and protect its corporate, employee, and customer data. The CISO will lead a team of information security professionals, implement security programs and technologies, and ensure compliance with company policies and regulatory requirements. The ideal candidate is a security thought leader, a strong leader and builder of teams, and a clear and concise communicator. They should have prior experience as a CISO, extensive experience in information security leadership, and expertise in areas such as product security, cloud security, incident response, and risk assessments.

• Serve as the lead for information security for Twilio
• Review and assess the maturity of current security programs and capabilities
• Create a multi-year strategic security roadmap
• Advise and implement security technologies into a modern DevOps organization
• Translate technical risks into interpretable organizational risks for corporate audiences
• Coordinate the security strategy among different company departments
• Prioritize compliance expertise for industry frameworks
• Serve as a security advocate and authority
• Set up security-focused metrics and accountability measures
• Connect with the security industry to hire great talent and build a world-class team

• Prior experience as a CISO, preferably of a public company
• Minimum 15 years of experience as an information security leader with a large security team, at a consumer-technology or enterprise software company
• 10-12+ years of relevant work experience across modern engineering/product teams or within the technology organization
• Proven track record implementing programs such as product security, Cloud security, incident response, threat intelligence, DLP/DR/BCP, IAM, information privacy, SOC management, security architecture, security policy/advocacy, and risk assessments
• Relevant compliance expertise for the industry, and familiarity with/certifications for frameworks including ISO, SOX, SOC2, NIST, SSAE, PCI, FedRAMP
• Technical foundation (EE/CS degree), but also a business mentality and a dedication to translating technical vulnerabilities into broader organizational risks for senior leadership
• Superior written and verbal communication skills. Ability to serve broadly as a security advocate and authority
• Demonstrated experience in setting up security-focused metrics and accountability measures across an enterprise
• Security industry connectivity to hire great talent and build a world-class team. Serve as an external security evangelist for the company
• Prior experience as a CISO for a publicly traded technology company (desired)
• Cloud security and Dev Ops expertise is highly relevant (desired)

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Support for volunteering and donation efforts
• Opportunity to unleash full potential and do best work
• Opportunity to be the best version of oneself
• Opportunity to build positive change in communities
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• Equal employment opportunity
• Reasonable accommodations for individuals with disabilities and disabled veterans