Chief Executive Merchant in Training (Store Manager)

Floor & Decor • Ann Arbor, MI

11d

About The Position

Floor & Decor is hiring a Chief Executive Merchant in Training (CEMIT), a key leadership role preparing candidates to become Store Managers/Chief Executive Merchants (CEMs) at specialty big box retail stores selling hard surface flooring and related accessories. CEMITs must be flexible to relocate to cities where Store Managers are needed and are expected to be ready to take on the Store Manager/CEM role as quickly as required, usually within 12–15 weeks. After completing the training program, candidates will be relocated to a location in Michigan, Ohio, Kentucky, or Indiana.

The Store Manager/CEM leads the store and its team, developing and executing sales and operational strategies to achieve competitive results, customer satisfaction, productivity, and profitability. The role includes responsibility for inventory control and compliance with company procedures. The position requires retail-hours availability, including opening and/or closing the store, regular attendance, and a full-time commitment. Occasional travel may be required. The work environment frequently includes a warehouse setting and moving vehicles, with noise levels typically moderate to noisy.

Requirements

• 3–5 years of management experience leading a big box retail store.
• Excellent customer service skills and a creative, merchant-first mindset.
• Proven ability to lead a large team and direct operations at all levels in a high-volume, highly complex store.
• Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management, and profit and loss (P&L) management.
• Demonstrated experience recruiting, selecting, hiring, onboarding, developing, and coaching a high-performing retail sales and operations team.
• Excellent communication, analytical, planning, organization, time management, follow-up, and delegation skills.
• Ability to exercise independent discretion and judgment in a fast-paced environment and adapt to change with a sense of urgency.
• Ability to work well under pressure.
• Must be available to work retail hours as necessary and open and/or close the store effectively.
• Regular attendance and a full-time commitment are essential.
• Flexibility to relocate to cities where Store Managers are needed; post-training placement is in Michigan, Ohio, Kentucky, or Indiana.
• Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to handle or feel objects and frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl.

Responsibilities

• Oversee retail store operations and store management teams to ensure sales goals are met and exceeded.
• Create and maintain successful partnerships with store, regional, and Store Support Center associates.
• Use the CARE model to help associates create a customer environment that is friendly, helpful, knowledgeable, and efficient.
• Recruit, interview, and select management team members and sales associates to ensure appropriate staffing and scheduling coverage, especially during peak traffic periods.
• Train and develop a high-performing management team and ensure high-quality supervision, training, and development of sales associates.
• Create practices to decrease associate turnover.
• Communicate performance standards and hold team members accountable for achieving them.
• Provide regular coaching, feedback, and performance discussions with associates.
• Ensure brand standards, brand consistency, store presentation standards, and operating standards are achieved or exceeded and maintained.
• Ensure compliance with payroll and business planning processes.
• Monitor and follow company policies and support company expectations and systems.
• Lead store sales generation and operational strategies while ensuring customer satisfaction, productivity, profitability, inventory control, and compliance with company procedures.
• Complete the 12–15-week training program and relocate to a store location in Michigan, Ohio, Kentucky, or Indiana.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed