Chief Executive Merchant in Training (Store Manager)

Floor & Decor • Baton Rouge, LA

6d

About The Position

Floor & Decor seeks a Chief Executive Merchant in Training (CEMIT) to prepare for a Store Manager/Chief Executive Merchant role at a specialty big-box retail store selling hard-surface flooring and related accessories. The position requires flexibility to relocate to cities where stores need Store Managers. CEMITs prepare to assume the Store Manager/CEM role as business needs require, usually within 12–15 weeks. Store Managers lead the store, develop and execute the business playbook, and are accountable for sales, customer satisfaction, productivity, profitability, inventory control, and compliance with company procedures.

The CEMIT oversees store operations and management teams, builds partnerships with store, regional, and Store Support Center associates, and fosters a friendly, helpful, knowledgeable, and efficient customer environment using the CARE model. The role includes staffing, recruiting, hiring, training, developing, and coaching associates; maintaining brand and operating standards; and ensuring payroll and business-planning processes are followed. Occasional travel may be required. The work environment frequently includes a warehouse and moving vehicles, with noise levels typically moderate to noisy. The role involves physical activity and lifting, carrying, pushing, or pulling objects using varying levels of force.

Requirements

• 3–5 years of management experience leading a big-box retail store.
• Excellent customer service skills and a creative, merchant-first mindset.
• Proven ability to lead a large team and direct operations at all levels in a high-volume, highly complex store.
• Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management, and profit-and-loss management.
• Demonstrated experience recruiting, selecting, hiring, onboarding, developing, and coaching a high-performing retail sales and operations team.
• Excellent communication, analytical, planning, organization, time-management, follow-up, and delegation skills.
• Ability to exercise independent discretion and judgment in a fast-paced environment and adapt to change with a sense of urgency.
• Ability to work well under pressure.
• Must be available to work retail hours as necessary and open and/or close the store effectively.
• Regular attendance and a full-time commitment are essential.
• Flexibility to relocate to cities where stores need Store Managers.

Responsibilities

• Oversee retail store operations and management teams to meet and exceed sales goals.
• Create and maintain successful partnerships with store, regional, and Store Support Center associates.
• Use the CARE model to help associates create a friendly, helpful, knowledgeable, and efficient customer environment.
• Recruit, interview, and select management team members and sales associates to ensure appropriate staffing and scheduling coverage, especially during peak traffic periods.
• Train and develop a high-performing management team and ensure high-quality supervision, training, and development of sales associates.
• Create practices to decrease associate turnover.
• Communicate performance standards and hold team members accountable for achieving them.
• Provide regular coaching, feedback, and performance discussions with associates.
• Ensure brand standards, brand consistency, store presentation standards, and operating standards are achieved or exceeded and maintained.
• Ensure compliance with payroll and business-planning processes.
• Monitor and follow company policies and support company expectations and systems.
• Prepare to assume the Store Manager/Chief Executive Merchant role, usually within 12–15 weeks as needed.
• Open and/or close the store effectively and work retail hours as necessary.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed