Chief Executive Merchant in Training (Store Manager)

Floor & Decor • Dearborn, MI

27d • Onsite

About The Position

Floor & Decor is seeking a Chief Executive Merchant in Training (CEMIT), a key leadership role preparing candidates to lead a big-box retail store specializing in hard-surface flooring and related accessories. CEMITs are expected to be flexible about relocating to cities with stores in need of a Store Manager/Chief Executive Merchant (CEM). The training program typically lasts 12–15 weeks, after which candidates will be relocated to a location in Michigan, Ohio, Kentucky, or Indiana. Candidates prepare to assume the Store Manager/CEM role as business needs require, usually within 12–15 weeks.

The Store Manager/CEM leads a complex specialty retail store and develops a high-performing team to drive sales and competitive results. The role provides leadership and executes sales-generation and operational strategies while supporting customer satisfaction, productivity, profitability, inventory control, and compliance with company procedures. The position requires occasional travel. The employee frequently works in a warehouse environment with moving vehicles and moderate-to-noisy conditions. The role involves physical activity including lifting, carrying, pushing, pulling, handling objects, standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Requirements

• 3–5 years of management experience leading a big-box retail store.
• Excellent customer service skills and a creative, merchant-first mindset.
• Proven ability to lead a large team and direct operations at all levels in a high-volume, highly complex store.
• Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management, and profit-and-loss management.
• Demonstrated experience recruiting, selecting, hiring, onboarding, developing, and coaching a high-performing retail sales and operations team.
• Excellent communication, analytical, planning, organization, time-management, follow-up, and delegation skills.
• Ability to exercise independent discretion and judgment in a fast-paced environment, adapt to change with urgency, and work well under pressure.
• Must be available to work retail hours as necessary and open and/or close the store effectively.
• Regular attendance and a full-time commitment are essential.
• Ability to relocate after training to a location in Michigan, Ohio, Kentucky, or Indiana.
• Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to handle or feel objects and frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl.

Responsibilities

• Oversee retail store operations and store management teams to ensure sales goals are met and exceeded.
• Create and maintain successful partnerships with store, regional, and Store Support Center associates.
• Use the CARE model to help associates create a customer environment that is friendly, helpful, knowledgeable, and efficient.
• Recruit, interview, and select management team members and sales associates to ensure appropriate staffing and scheduling coverage, especially during peak traffic periods.
• Train and develop a high-performing management team, ensure quality supervision and development of sales associates, and create practices to reduce associate turnover.
• Communicate performance standards, hold team members accountable, and provide coaching, feedback, and performance discussions.
• Ensure brand standards, brand consistency, store presentation standards, and operating standards are achieved or exceeded and maintained.
• Ensure compliance with payroll and business planning processes; monitor and follow company policies and support company expectations and systems.
• Lead sales generation and operational strategies while supporting customer satisfaction, productivity, profitability, inventory control, and company-procedure compliance.
• Open and/or close the store effectively as required.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed