About The Position

The Chief Engineer is responsible for overall site management and maintenance, client reporting, staff availability, emergency response coordination, incident and Problem Management, and participation in miscellaneous projects. Working closely with the Regional Manager of Operations, the role supports dedicated power and cooling service-level commitments at designated data center facilities. This is an onsite position at the EdgeConneX Data Center in New Albany, Ohio, with daily onsite attendance expected. Regular regional travel is required to manage additional data centers and attend annual and quarterly company meetings; the role may also require regional coverage and training support. The Chief Engineer monitors, maintains, and operates on-site mission-critical equipment in accordance with SOP and EOP functionality. This equipment includes primary, medium-voltage, and distributed switchgear; automatic and static transfer switches; UPS systems; diesel generators; PDUs and RPPs; main and sub-breakers; HVAC, CRAC, and mini-mate cooling units; and fire and life-safety systems.

Requirements

  • 10 or more years of operations experience in a mission-critical environment.
  • Superior communication and client-management skills.
  • At least 3 years of experience in a hands-on MEP operations leadership role.
  • Direct experience in a Tier 3 or hyperscale data center.
  • Ability to operate, manage, and maintain critical electrical, mechanical, fire, and life-safety systems.
  • Ability to comprehend, analyze, and interpret complex project documents, including AutoCAD, Visio, and PDF documents.
  • Vendor-management ability, including relationship building and guidance toward end goals.
  • Knowledge of processing work orders, tickets, schedules, and inventory within a formalized ticket-management system.
  • Skill in using automated building management systems.
  • Strong written and verbal communication skills.
  • Ability to provide a one-hour response for high-priority incidents.
  • Ability to travel regularly within the region.

Nice To Haves

  • Prior experience with Emerson-Liebert power and mechanical equipment.
  • Prior experience with Square D switchgear.
  • Prior experience with MTU, Caterpillar, or Cummins generators.
  • Prior experience with fire and life-safety systems.
  • Direct experience with a robust Incident, Problem, and Change Management ticketing system.

Responsibilities

  • Monitor, maintain, and operate on-site mission-critical equipment in accordance with SOP and EOP functionality.
  • Create, manage, and execute standard Method of Procedures (MOPs).
  • Support the Regional Director in implementing and managing the preventative maintenance program for the designated site.
  • Use the CMMS and other monitoring systems to keep information current and accurate for all critical components.
  • Identify opportunities to improve the existing environment, particularly efficiency and utilization (PUE).
  • Manage, supervise, and evaluate the contract technical labor team.
  • Ensure compliance with safety procedures and use of protective equipment.
  • Maintain ongoing communications with tenants and vendors.
  • Assist in updating or maintaining as-built drawings.
  • Ensure compliance with applicable codes, requisitions, government agencies, and EdgeConneX directives related to building operations.
  • Participate in the on-call rotation when needed to cover evening and weekend incidents.
  • Provide a one-hour response time for high-priority incidents.
  • Respond promptly and appropriately to customer concerns.
  • Coordinate emergency response and incident and Problem Management.
  • Manage additional data centers within the region and travel for company meetings as required.
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