About The Position

The Chief Engineer is responsible for overall site management and maintenance, client reporting, staff availability, emergency response coordination, incident and problem management, and participation in projects. The role works closely with the Regional Manager of Operations to maintain dedicated power and cooling service-level commitments at designated data center facilities. It is an onsite position, initially based at the New Albany, Ohio facility and later moving to Ashville, Ohio as construction progresses. The role is expected to be local and onsite daily, with limited regional travel for coverage, training, management of additional data centers, and company meetings. The Chief Engineer monitors, maintains, and operates mission-critical equipment in accordance with standard and emergency operating procedures. Equipment includes primary, medium-voltage, and distributed switchgear; automatic and static transfer switches; UPS systems; diesel generators; PDUs and RPPs; main and sub breakers; HVAC, CRAC, and mini-mate cooling units; and fire and life-safety systems.

Requirements

  • 10+ years of operations experience in a mission-critical environment.
  • 3+ years of experience in a hands-on MEP operations leadership role, with direct experience in a Tier 3 or hyperscale data center.
  • Superior communication and client-management skills.
  • Ability to operate, manage, and maintain critical electrical, mechanical, fire, and life-safety systems.
  • Ability to comprehend, analyze, and interpret complex project documents, including AutoCAD, Visio, and PDF documents.
  • Vendor-management capability, including relationship building and providing guidance toward end goals.
  • Knowledge of processing work orders, tickets, schedules, and inventory within a formal ticket-management system.
  • Skill in using automated building management systems.
  • Strong written and verbal communication skills.
  • Ability to provide a one-hour response for high-priority incidents and participate in an on-call rotation when needed.

Nice To Haves

  • Experience with Emerson-Liebert power and mechanical equipment.
  • Experience with Square D switchgear.
  • Experience with MTU, Caterpillar, or Cummins generators.
  • Experience with fire and life-safety systems.
  • Direct experience with a robust Incident, Problem, and Change Management ticketing system.

Responsibilities

  • Create, manage, and execute standard Methods of Procedure (MOPs).
  • Support the Regional Director in implementing and managing the site's preventative maintenance program.
  • Use the CMMS and other monitoring systems to keep information current and accurate for all critical components.
  • Identify opportunities to improve efficiency and utilization, particularly PUE.
  • Manage, supervise, and evaluate the contract technical labor team.
  • Ensure compliance with safety procedures and use of protective equipment.
  • Maintain ongoing communications with tenants and vendors.
  • Assist in updating or maintaining as-built drawings.
  • Ensure compliance with applicable codes, requisitions, government agencies, and EdgeConneX directives related to building operations.
  • Participate in the on-call rotation as needed for evening and weekend incidents.
  • Provide a one-hour response time for high-priority incidents.
  • Respond promptly and appropriately to customer concerns.
  • Monitor, maintain, and operate onsite mission-critical electrical, mechanical, cooling, and fire and life-safety equipment in accordance with SOPs and EOPs.
  • Coordinate emergency response, incident and problem management, client reporting, site maintenance, and staff availability.
  • Travel regionally as needed to support or manage additional data centers, provide training, and attend company meetings.
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