Chemotherapy Technician, Hem/Onc Ambulatory Pharmacy, Lexington

American Addiction Centers•Lexington, NC

1d•Onsite

About The Position

The Chemotherapy Technician, Hem/Onc Ambulatory Pharmacy position at Wake Forest Baptist Medical Center in Lexington is a full-time role responsible for completing area-specific work according to standard processes and policies. The technician will serve as an expert with equipment and technology in the specialized area, troubleshoot technical issues, and ensure accurate and timely documentation. This role supports communication and coordination with patients and the care team, identifies quality improvement opportunities, and contributes to operational changes and standardization. The technician will also participate in specialized work teams and committees, comply with regulatory standards, and stay current with field changes and best practices. They will maintain updated knowledge and skills, contribute to the education of others, and support pharmacy department initiatives. The role may also involve accepting tasks from other pharmacy teammate roles as workload dictates.

Requirements

Registration/Licensure with state board of pharmacy per state of employment requirements
Certification through Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT)
High school diploma or GED equivalent.
For technicians in NC with validating technician responsibilities- an associate’s degree in pharmacy technology is required.
Typically requires 3 years of experience in health care, insurance industry, pharmacy, or medical background.
Excellent oral, written, interpersonal, and customer service skills
Must be able to speak and be understood by others to communicate effectively
Critical thinking and problem-solving skills
Basic math skills
Strong background in medical terminology preferred
Organizational skills and analytical ability to prepare reports and reconcile reports correctly
Ability to evaluate and measure customer needs – set clear standards to ensure needs are met
Ability to maintain strict confidentiality
Self-discipline and attention to detail
Working PC knowledge including Microsoft Office Suite (Word, Excel and Outlook), Internet, and general Call Center Systems

Responsibilities

Completes area-specific work as outlined by standard processes, procedures and adherent to policies.
Serves as an expert with equipment and technology in specialized area.
Problem solves technical issues in the specialized area as they arise.
Ensures documents and records are accurate and completed in a timely fashion.
Supports methods of communication and coordination with patients and care team.
Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care.
Provides input to and supports implementation of operational changes, advancements, and site and system standardization.
Participates in site or system specialized work teams, committees, and councils, as applicable.
Complies with legal, regulatory, and accreditation standards.
Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices.
Maintains updated knowledge and skills and contributes to the education of others.
Contributes positively to execution of pharmacy department initiatives.
Accepts assignments of tasks from other pharmacy teammate roles when workload dictates.

Benefits

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

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