Social Worker - LMSW, Tran/Hem/Onc

Mayo Clinic • Phoenix, AZ

1d • Onsite

About The Position

The Complex Care Kidney Transplant Social Worker plays a vital role in supporting patients and families through the kidney and pancreas transplant journey. In this role, you’ll provide specialized psychosocial assessment, care coordination, and education within a fast‑paced, highly collaborative transplant environment. You’ll work closely with transplant coordinators, financial teams, and a multidisciplinary care team to help patients prepare for transplant, navigate insurance and logistical challenges, and remain engaged throughout evaluation, waitlist, and post‑transplant phases. This position is well‑suited for social workers who enjoy complex medical work, value teamwork, and are comfortable navigating sensitive conversations with empathy and professionalism. Key aspects of the role include recognizing psychosocial patterns, identifying potential barriers early, and intervening proactively to support transplant readiness and continuity of care. You’ll also help patients and caregivers understand the responsibilities involved in transplant, including caregiver expectations and required follow‑through. This role requires the ability to communicate clearly and compassionately, including delivering difficult information related to transplant status changes, delays, or financial limitations, while maintaining strong clinical judgment and patient‑centered care. In this role, you’ll be part of a highly specialized transplant team where your clinical expertise truly matters. You’ll build meaningful, long‑term relationships with patients and caregivers while supporting them through some of the most complex and impactful moments of their healthcare journey. You’ll have the opportunity to work at the top of your license in a collaborative, interdisciplinary environment that values critical thinking, autonomy, and professional growth. If you’re an LMSW who enjoys medical social work, thrives in fast‑paced settings, and wants to make a tangible difference in patient outcomes, this role offers both challenge and purpose. This position is not eligible for visa sponsorship with the exception of the TN visa classification; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Requirements

• Master's in Social Work degree (MSW) from an accredited Master of Social Work Program
• Two years of post MSW medical social work experience
• Active Licensed Master Social Worker (LMSW) by the Arizona State Board of Behavioral Health Examiners
• Strong work ethic and ability to manage a fast-paced transplant caseload
• Advanced clinical skills with the ability to work under pressure without compromising integrity or judgment
• Strong understanding of psychosocial patterns in chronic illness and transplant populations
• Excellent organizational, communication, and problem-solving skills
• Ability to navigate ambiguity, prioritize effectively, and collaborate across disciplines
• CV/Resume
• Cover Letter

Nice To Haves

• Transplant social work experience
• Dialysis social work experience
• Experience working with insurance driven care pathways or specialty medical programs
• Certification in Transplant Social Work (CCTSW) or willingness to pursue
• Internal candidates must also attach their three most recent performance appraisals.
• Internal candidates who have not met their current department's 1- or 2-year commitment, must attach an early release from their current supervisor.
• A detailed equivalency evaluation is required, demonstrating a U.S. equivalent degree. Evaluation must be completed by an organization listed as a member of the National Association of Credential Evaluation Services (NACES) (www.naces.org) or the Association of International Credential Evaluators, Inc. (AICE) (www.aice-eval.org).

Responsibilities

• Provide specialized psychosocial assessment, care coordination, and education within a fast‑paced, highly collaborative transplant environment.
• Work closely with transplant coordinators, financial teams, and a multidisciplinary care team to help patients prepare for transplant, navigate insurance and logistical challenges, and remain engaged throughout evaluation, waitlist, and post‑transplant phases.
• Recognize psychosocial patterns, identify potential barriers early, and intervene proactively to support transplant readiness and continuity of care.
• Help patients and caregivers understand the responsibilities involved in transplant, including caregiver expectations and required follow‑through.
• Communicate clearly and compassionately, including delivering difficult information related to transplant status changes, delays, or financial limitations, while maintaining strong clinical judgment and patient‑centered care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees