Checkout Operator

Woolworths Group Limited•Marlborough, MA

1d•Onsite

About The Position

Woolworths Supermarkets New Zealand is seeking a Checkout Operator to join its retail operations team. The role provides face-to-face customer service at checkouts, processes cash and EFTPOS payments, helps customers with information about store products and services, and supports customers using self-service checkouts. The operator also helps ensure compliance with rules for selling age-restricted goods such as tobacco and alcohol. The position suits someone with an understanding of good customer service, who can make customer-first decisions in line with store processes and systems, communicate effectively and work well with a team. The role requires standing for the duration of the shift and bringing a friendly, welcoming attitude. Woolworths describes its culture as inclusive, collaborative, and supportive of learning and career development. Team member benefits include an Everyday Rewards team card with grocery discounts, bonus points and discounted online shopping delivery, as well as banking and insurance discounts and global and local career opportunities.

Requirements

Understand good customer service.
Make customer-first decisions aligned with store processes and systems.
Work well within a team and communicate effectively.
Be willing to work on your feet for the duration of the shift.
Have a friendly smile and welcoming attitude.

Responsibilities

Provide face-to-face customer service at checkouts.
Manage cash and EFTPOS payments.
Help customers by being knowledgeable about store products and services.
Follow rules around the sale of age-restricted goods, including tobacco and alcohol.
Assist customers through self-service checkouts.