Checker

Hy-Vee, Inc.•Spirit Lake, IA
•Onsite

About The Position

The Checker operates the register and assists customers throughout the store, helping ensure each visit ends positively. The role provides friendly customer service, processes purchases and returns, supports store operations, and maintains a clean, safe checkout area. Training is provided; no education or prior experience is required.

Requirements

  • Follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
  • Perform arithmetic calculations involving fractions, decimals, and percentages.
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Work effectively as part of a team to deliver a positive customer experience.
  • No education or experience requirements; training is provided.
  • Complete a pre-employment drug screen.

Responsibilities

  • Provide prompt, friendly customer service and help customers throughout the store.
  • Operate the cash register and accurately process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
  • Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
  • Follow local, state, and federal guidelines regarding WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
  • Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
  • Maintain knowledge of item look-up and department numbers, product features, weekly ad price changes, and sale items.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and escort customers to items when requested.
  • Keep the register area clean, maintain adequate supplies, and report improper cash levels in the cash drawer.
  • Verify register balances at the beginning and end of each shift where applicable.
  • Communicate clearly by intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
  • Stay aware of surroundings to support store safety and security.
  • Assist store management with displays and decorations for promotions and events as needed.
  • Assist in other store areas and complete special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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