Cashier/Checker

Hy-Vee•Omaha, NE
•Onsite

About The Position

Hy-Vee Checkers provide friendly customer service and help ensure customers have a positive final experience in the store. The role operates the cash register, assists customers throughout the store, supports bagging and carry-out services, and helps maintain merchandise and the checkout area. Checkers must follow applicable regulations and Hy-Vee policies, work effectively with others, and report to work as scheduled and on time. No education or experience is required; training is provided. Night and weekend shifts are required. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • No education or experience requirements; training is provided.
  • Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
  • Perform arithmetic calculations involving fractions, decimals, and percentages.
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Work effectively as part of a team to deliver a good customer experience.
  • Frequently stand and walk throughout a shift; perform repetitive standing, walking, reaching, and bending associated with POS transactions, order fulfillment, and cleaning or sanitation duties.
  • Complete a pre-employment drug screen successfully.

Responsibilities

  • Greet customers and provide prompt, friendly service, including learning customers’ names and helping make each visit positive.
  • Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
  • Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
  • Comply with local, state, and federal guidelines concerning WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
  • Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
  • Stay knowledgeable about item look-up and department numbers, item features, weekly ad price changes, and sale items.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and help customers locate items when requested.
  • Keep the register area clean, ensure supplies are available, and report improper cash levels in the cash drawer.
  • Verify register balances at the beginning and end of each shift where applicable.
  • Communicate clearly on the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
  • Remain aware of surroundings to support store safety and security.
  • Assist store management with displays and decorations for promotions and events as needed.
  • Assist in other store areas and take on special projects as assigned.
  • Maintain personal hygiene and dress standards and comply with Hy-Vee policies and store guidelines.
  • Report to work as scheduled and on time.
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