Checker

Hy-Vee, Inc.•Watertown, SD

10d•Onsite

About The Position

The Checker works in Hy-Vee’s Grocery department and provides customer service at the register and throughout the store. Checkers greet customers, process purchases and payments accurately, help customers find merchandise, and support store operations and promotions. The role works in a fast-paced retail environment and requires being on one’s feet throughout the shift. Training is provided; no education or experience is required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

No education or experience requirements; training is provided.
Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Perform arithmetic calculations involving fractions, decimals, and percentages.
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Work effectively as part of a team to deliver a positive customer experience.
Frequently stand and walk throughout the shift and perform repetitive standing, walking, reaching, and bending.

Responsibilities

Provide prompt, friendly customer service and help make each customer visit a positive experience.
Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
Follow local, state, and federal requirements related to WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
Stay knowledgeable about item lookup and department numbers, item features, weekly ad price changes, and sale items.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and take customers to items when requested.
Keep the register area clean, maintain adequate supplies, and report improper cash levels in the cash drawer.
Verify register balances at the beginning and end of shifts where applicable.
Communicate clearly over the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
Remain aware of surroundings to support store safety and security.
Assist store management with displays and decorations for special promotions and events as needed.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.