Checker

Hy-Vee•Warrensburg, MO
•Onsite

About The Position

The Checker is a customer-facing role in Hy-Vee’s grocery department, responsible for operating the register and helping customers throughout the store. Checkers provide friendly, accurate service, process a variety of payments and transactions, and help ensure customers have a positive experience. The role also supports store operations through merchandise stocking and maintenance, courtesy and carry-out services, promotion setup, and other assigned tasks. Training is provided, and no education or prior experience is required. Employment is contingent upon successful completion of a pre-employment drug screen. Applicants must be 18 or older.

Requirements

  • Must be 18 or older.
  • No education or experience requirements.
  • Ability to follow detailed written or verbal instructions and work through tasks with a few concrete variables.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Ability to work effectively as part of a team to deliver a great customer experience.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit positive.
  • Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
  • Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
  • Follow applicable local, state, and federal guidelines concerning WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
  • Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
  • Stay knowledgeable about item look-up and department numbers, item features, weekly ad price changes, and sale items.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and help customers locate items.
  • Keep the register area clean, maintain adequate supplies, and report improper cash levels in the drawer.
  • Verify register balances at the beginning and end of each shift where applicable.
  • Communicate clearly over the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
  • Remain aware of surroundings to support store safety and security.
  • Assist store management with displays and decorations for promotions and events as needed.
  • Assist in other store areas and take on special projects as assigned.
  • Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
  • Report to work as scheduled and on time.
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