Charter Coordinator

SCHMITTY & SONS HOLDING INCGolden Valley, MN
Onsite

About The Position

Join the Schmitty & Sons Team as a Charter Sales Coordinator! Schmitty & Sons has been moving people safely and reliably for decades—from school buses to charters and tours. Our reputation is built on customer service, community pride, and a team that treats every trip like it matters (because it does!). We’re searching for a Charter Coordinator who’s equal parts relationship-builder, problem-solver, and creative thinker. If you thrive in a fast-paced environment, enjoy working with people, and want to help shape the future of our growing charter department, this could be the perfect fit.

Requirements

  • Strong multitasking and organizational skills
  • Excellent written and verbal communication
  • A customer-first mindset with solid problem-solving skills
  • Comfort with Microsoft Office and the ability to learn industry software
  • A creative, team-oriented approach to sales and marketing
  • Flexibility to travel for events when needed

Responsibilities

  • Respond quickly to phone, email, and web inquiries
  • Book trips using our reservation system
  • Follow up after trips to ensure customer satisfaction
  • Customize itineraries to fit customer needs
  • Communicate trip details with drivers and tour guides
  • Double-check all bookings for accuracy and smooth execution
  • Scheduling drivers to trips
  • Available to help in dispatch and operations as needed
  • Be willing to obtain a CDL Class B license and drive occasionally

Benefits

  • Competitive pay
  • Benefits
  • Professional growth opportunities
  • A supportive team environment
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