About The Position

The Channel Account Manager is responsible for driving engagement and pipeline with strategic national and regional reseller partners in the TOLA territory. The role calls for a strategy-first approach, strong channel program knowledge, and the ability to build partner mindshare and revenue. Building trust and integrating Neat’s closed-loop sales and marketing process within strategic partner communities will support the success and expansion of the Neat Channel Program. The position requires extensive travel, with more than 50% of time spent with partners. The successful candidate will work with partners on business planning, training, demonstrations, marketing, and go-to-market program adoption, while collaborating with internal teams to align business efforts.

Requirements

  • At least 5 years of experience in channel management within the enterprise video collaboration industry, supporting regional and national partners.
  • Proficiency with CRM/PRM and partner-centric toolsets.
  • Ability to operate effectively in a rapidly scaling, dynamic environment.
  • Strong executive presence and public speaking experience.
  • Ability to build executive relationships.
  • A strong and consistent track record of exceeding sales goals.
  • BS degree in Marketing, Business Administration, or relevant experience.

Responsibilities

  • Win, maintain, and expand relationships with assigned strategic national and key regional resellers.
  • Lead ongoing joint business planning and implementation, and conduct quarterly business reviews with clear strategies and metrics.
  • Conduct on-site and remote partner training to increase partner skills, competency, and commitment.
  • Drive partner and end-user product and service demonstrations.
  • Analyze, develop, and track best practices for investment programs, enablement sessions, incentive programs, and promotional campaigns.
  • Work cross-functionally with channel, operations, sales, support, and product specialists to build business alignment.
  • Develop and drive adoption and engagement of go-to-market programs for Neat and strategic partners.
  • Establish relationships with executives and key partner contacts.
  • Drive awareness and adoption of partner program resources, programs, and tools.
  • Execute quarterly marketing plans and MDF opportunities.
  • Balance business acumen with emotional intelligence and support strong performance among peers.
  • Travel extensively, spending more than 50% of time with partners.
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