Channel Account Manager - Northeast

GoGuardian

3d•$115,000 - $135,000•Hybrid

About The Position

GoGuardian is seeking a Channel Account Manager to own the channel partner business in a defined Northeast region. The role combines data-driven decision-making, partner relationship management, and business development, with a focus on resellers and distributors in educational technology. The manager owns the regional partner portfolio end to end, including joint business plans, pipeline development, onboarding partners, and resolving channel conflicts. Success is measured by partner relationship strength and regional pipeline and bookings growth. The role works alongside a Channel Operations Specialist and collaborates with regional sales teams and other cross-functional groups. The position requires living within commuting distance of Shelton, Connecticut, working on-site at a partner office in Shelton two days per week, and traveling up to 30% of the time for field events.

Requirements

Related experience in channel account management, business development, or partner management, with an emphasis on resellers and distributors.
Expertise in data analysis and decision-making using AI, including interpreting large datasets and turning them into actionable insights and strategic recommendations.
Experience with performance metrics, incentive programs, and pipeline management, and comfort using dashboards and reports to communicate results.
Track record of owning a territory or partner portfolio and growing bookings.
Exceptional written and verbal communication skills, including the ability to present complex data and strategies clearly to partner sellers and senior leadership.
Self-starter with an entrepreneurial mindset who can independently drive initiatives and rally cross-functional teams.
Track record of building strong relationships and collaborating with partners to achieve mutual business success.
High energy and enthusiasm for technology and education.
Must live within commuting distance of Shelton, Connecticut and work on-site at a partner office in Shelton two days per week.
Ability to travel up to 30% of the time for field events.

Responsibilities

Own the regional portfolio of resellers, distributors, and solution partners, and build relationships among partner representatives, GoGuardian representatives, and leadership.
Lead onboarding for new partners and develop the capabilities and performance of existing partners.
Analyze regional performance data, identify growth opportunities, and lead partner business reviews to evaluate results and drive improvement.
Build and manage the regional partner pipeline, support accurate forecasting, execute joint business plans, and grow bookings.
Drive sales planning, account mapping, and partner alignment with regional sales teams to identify opportunities and generate pipeline.
Lead regional execution of channel programs, including partner SPIFs, events, and collaborative initiatives.
Manage partner escalations, customer satisfaction, and channel conflicts in collaboration with Channel Operations, Sales, and other teams.
Collaborate with fellow Regional Channel Account Managers and adapt regional strategies to industry trends and changing market demands.