Change Management Specialist

NFP Corp•Virtual, TX

9d•$68,000 - $75,000•Remote

About The Position

The Change & Learning Team at NFP focuses on impact, driven by creativity, systems thinking and a collaborative work style. Our mission is to empower our people and the NFP business by providing a comprehensive portfolio of innovative change management solutions designed to drive business transformation, performance and growth. As part of the team, the Change Management Specialist is dedicated to uncovering opportunities and designing and delivering impactful change solutions that support the business. You will partner with the Integration Management Office (IMO) on the integration of new offices onto the NFP Agency Management System (AMS) and Client Relationship Management (CRM) platforms by leading the Change Readiness workstream. In addition, you will support ongoing business as usual change efforts for the user community.

Requirements

Bachelor’s degree required
3+ years of consulting experience or other relevant experience related to successful coordination of work in the disciplines of change management, project management, communication planning, user training, organizational readiness, and/or user adoption with mid-to-large scale enterprise organizations.
Strong facilitation, communication, and relationship management skills
Creative, curious, and adaptable
Thrive in a collaborative environment
See the big picture while at the same time focus on the essential details
Ability to manage multiple projects and effectively re-prioritize in a moment’s notice

Nice To Haves

Applied Epic and/or Salesforce experience a plus.

Responsibilities

Assess the impact of organizational and change initiatives on stakeholder groups; implement change management strategies that support business objectives
Organize and maintain project plans, schedules and timelines, status reports, and other change artifacts to successfully drive project completion
Attend and facilitate regular meetings with cross-functional teams to provide timely and accurate updates on key milestones.
Assist in planning/coordination of change readiness activities including impact analysis, change readiness, and adoption measurement
Build and maintain relationships with stakeholders, subject matter experts, and project teams to foster alignment, gather insights, resolve challenges, and drive successful execution of change activities.
Support design, development, and delivery of multi-channel communications that promote awareness, engagement, and adoption.
Coordinate and execute training and development activities including needs analysis, developing training approach and schedule, logistics, content development, and evaluation
Foster an environment of continuous improvement through evaluation of training programs; participate in lessons learned to identify opportunities to improve