Change Management Specialist
About The Position
Prometheus Federal Services (PFS) is a trusted partner of federal health agencies. We are seeking a Change Management Specialist to deliver hands-on change and transition management as the VA transitions to a modern EHR. This role applies a multidisciplinary approach to managing change and transition within healthcare organizations, programs, and projects, producing the actionable artifacts that turn change strategy into site-level adoption. Work includes change management assessments, communication and coaching plans, resistance management, training plans, and readiness evaluation as VHA scales the Oracle Health Federal Electronic Health Record.
Requirements
- Bachelor's degree (BA/BS) required
- Minimum of six (6) years of relevant professional experience
- Demonstrated experience managing change and transition within healthcare organizations, programs, or projects
- Experience producing communication plans, roadmaps, coaching plans, training plans, and resistance management plans
- Experience completing change management assessments and defining change strategy
- Demonstrated ability to identify and manage resistance and to evaluate user readiness
- Strong written and oral communication, presentation, and facilitation skills
- Knowledge of SharePoint Online, Office 365, Power Apps, Power Automate, and Power BI at an expert level
- Authorized to work in the U.S. indefinitely without sponsorship.
- Ability to obtain and maintain a VA Low/NACI background investigation.
Nice To Haves
- Prosci certification preferred
- Experience applying Prosci and change management in a union environment preferred
- Experience supporting electronic health record deployment or Oracle Health (Cerner) adoption
- Experience supporting VHA or a comparable federal health organization
Responsibilities
- Develop plans associated with transition management, implementation of major initiatives, and organizational transformation and culture change
- Complete change management assessments and develop change management strategy for assigned initiatives
- Identify and manage anticipated resistance among clinical and operational staff
- Create actionable deliverables including communication plans, roadmaps, coaching plans, training plans, and resistance management plans
- Support and engage senior leaders as change sponsors and equip them to carry change messaging
- Support organizational design and the definition of roles and responsibilities affected by EHR workflow change
- Integrate change management activities into the project plan and evaluate and ensure user readiness
- Manage stakeholders, track and report issues, and escalate adoption risk
- Define and measure success metrics and monitor change progress across sites
- Provide change-readiness assessments, communication planning, stakeholder engagement, and transition support so users understand workflow changes and system updates
Benefits
- health, dental, and vision coverage
- flexible spending accounts
- disability and life insurance
- a retirement plan
- paid time off
- other programs to support employees and their families
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
