Change Management Specialist

CACI•O'fallon, IL

About The Position

Join a fast-paced Agile development program as a key Change Management resource. The role supports strategic initiatives, operational efficiency, and the security and resilience of systems. The specialist needs a deep understanding of specialized software to support system implementation and operations, developers, and security hardening, and serves as the liaison between change management and the DevSecOps team. The position establishes and maintains configuration management policies, procedures, and plans in compliance with government and industry standards, using tools within the AWS environment. It supports configuration item identification, audits, baselines, release planning, deployment activities, and change approval and communication processes. The specialist collaborates with cross-functional teams, including direct representation of the DevSecOps team, and integrates configuration management with SAFe and Agile methodologies.

Requirements

  • At least 6 years of total IT experience.
  • At least 2 years of configuration management experience for pipeline deployments using tools such as GitLab.
  • A university degree (BA/BS) or equivalent experience.
  • Secret clearance.
  • Strong knowledge of change management methodologies and tools.
  • Experience with software pipelines and SaaS applications.
  • Excellent collaboration and communication skills.
  • Ability to work in a fast-paced Agile environment.

Nice To Haves

  • Proven experience managing complex changes within large software programs.
  • Change management certifications, such as Prosci ADKAR or ITIL.
  • Deep understanding of system implementation, operations, and security hardening.
  • Ability to conduct rigorous root-cause analysis and implement preventative design standards.

Responsibilities

  • Help establish and maintain configuration management policies, procedures, and Configuration Management Plans (CMPs) in compliance with government and industry standards using tools within the AWS environment.
  • Define configuration identification schemes and naming conventions for Configuration Items (CIs).
  • Assist with CI audits, reviews, and verification activities.
  • Manage functional, allocated, and product baselines throughout the system development lifecycle.
  • Coordinate with the release team on release planning, deployment activities, and government customer oversight reviews.
  • Ensure configuration management is integrated with SAFe and Agile methodologies in scaled environments.
  • Assist with release changes, with a specific focus on the CI/CD pipeline.
  • Collaborate with cross-functional teams to assess change impacts and develop mitigation plans, representing the DevSecOps team.
  • Ensure compliance with change management policies and procedures.
  • Monitor and report change status, identifying risks and issues early.
  • Facilitate change approval processes and ensure changes are documented and communicated effectively.
  • Provide team members with guidance and support on change management best practices.

Benefits

  • Flexible time off benefit.
  • Learning resources and learning and development opportunities.
  • Competitive compensation and comprehensive benefits, including healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
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