Change Management Specialist
Milacron•Cincinnati, OH
•Onsite
About The Position
Milacron is seeking a Change Management & Process Improvement Specialist to lead the people side of business transformation at its Batavia, Ohio location. The role helps teams adopt new processes, ways of working, and technologies, including enterprise systems, automation, digital tools, and AI. The specialist partners with engineering, supply chain, operations, other business functions, HR, and IT to improve processes, prepare employees for change, and drive sustained adoption.
Requirements
- Bachelor’s degree in Business, Industrial/Operations Management, Human Resources, Organizational Psychology, Information Systems, or a related field.
- 3–5 years of experience in change management, process improvement, organizational development, business transformation, or a related field.
- Experience leading process redesign or technology-enabled change, such as an ERP, enterprise system, automation, or digital workplace rollout.
- Hands-on experience with AI tools such as Claude or Microsoft Copilot, and understanding of how AI can change the way an organization works.
- Experience with process improvement or structured problem-solving methods.
- Ability to translate complex process and technology concepts into clear, practical guidance for diverse audiences, including frontline employees.
- Experience developing communications, training programs, adoption plans, and success measures.
- Strong written, verbal, facilitation, stakeholder management, and relationship-building skills.
Nice To Haves
- Working knowledge of Lean tools such as value stream mapping, visual management, 5 Whys, and root cause problem solving, with the ability to coach others in using them.
- Experience in a manufacturing or industrial environment.
- Experience in agile, product-based, or iterative implementation environments.
- Experience with SharePoint, Smartsheet, Power BI, or similar tools.
Responsibilities
- Develop and execute change management strategies for enterprise-wide process, organizational, cultural, and technology initiatives.
- Partner with business leaders to map current-state processes, identify improvement opportunities, and design future-state workflows, roles, and behaviors.
- Help teams use practical Lean tools, including value stream mapping, visual management, 5 Whys, and structured problem solving, to improve processes and sustain gains.
- Conduct stakeholder analyses, change impact assessments, workforce readiness evaluations, and role-based skills assessments.
- Prepare employees at all levels for changes in tools, systems, and ways of working.
- Design and deliver role-based training that builds process discipline, digital literacy, and employee confidence.
- Write communications explaining the purpose, impact, benefits, and support resources for each change.
- Define and track adoption, proficiency, process performance, and business outcome metrics.
- Identify and address resistance, capability gaps, risks, and barriers to adoption.
- Coach leaders and managers to sponsor change, model desired behaviors, and reinforce new ways of working.
- Establish standard work, governance, and continuous improvement practices to sustain changes after go-live.
