CGO Coordinator

Weis Markets•State College, PA

About The Position

The CGO Coordinator maintains the integrity of the store’s CGO system and supports accurate inventory and replenishment operations. The role investigates and resolves balance-on-hand issues, uses CGO applications and technology, reviews reports, creates daily pick lists, and performs daily out-of-stock counts. The coordinator works with store departments and the Regional CGO Analyst to address inventory and out-of-stock concerns, and may assist in other departments as needed. The position also involves customer service, maintaining accurate records, supporting planogram and secondary-display integrity, signage for out-of-stock merchandise, and following department sanitation, safety, and company procedures. The role indirectly supervises associates in the department; the number of associates depends on store size.

Requirements

High school education or GED.
Ability to perform each essential duty satisfactorily, with or without accommodation.
No prior experience is required.

Nice To Haves

Two or more years of retail grocery experience is preferred.

Responsibilities

Greet customers and provide prompt, courteous service; assist associates in resolving customer concerns professionally.
Follow company policies and work cooperatively with store management, department managers, and the Night Crew.
Maintain the integrity of the CGO system throughout the store.
Investigate and resolve balance-on-hand issues and inaccuracies.
Use required CGO applications and current technology, and stay up to date with new technology.
Ensure reports and records are accurate, complete, and retained according to company policy.
Review applicable reports and make appropriate decisions to support profitability, including overnight order lists, load-in-aisle audits, commodity pack-out reports, and negative inventory reports.
Create daily pick lists for all departments.
Perform daily out-of-stock counts and investigate the reasons for out-of-stock conditions.
Investigate overstock items from previous deliveries to resolve mis-picks or forecasting issues.
Create secondary display settings in CGO as directed by the Store Manager.
Identify planogram integrity issues and communicate with other departments to resolve them and provide updates or changes.
Assist with signage for out-of-stock merchandise in accordance with company standards.
Maintain the “Blue Chip” program of secondary product locations to support replenishment.
Review salvage and transfer processes to ensure accurate balances on hand.
Work with the Regional CGO Analyst to resolve out-of-stock issues and concerns.
Maintain general department sanitation, follow cleaning schedules and guidelines, properly dispose of trash, and ensure work areas and equipment meet health and OSHA requirements.
Follow company policies and programs and applicable local, state, and federal laws and regulations, including environmental, health, safety, and security requirements.
Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
Perform other staff duties as required and assist in other departments when called upon.
Indirectly supervise department associates; the number depends on store size.