CGO Coordinator

Weis Markets•State College, PA

About The Position

The CGO Coordinator maintains the integrity of the CGO system throughout the store, investigates and resolves balance-on-hand issues, and uses CGO applications, technology, reports, and records to support accurate inventory and profitable store operations. The role works cooperatively with store management, department managers, night crew, and the Regional CGO analyst. It also provides courteous customer assistance and may assist in other departments as needed. The coordinator is responsible for general department sanitation, following cleaning schedules and health and OSHA requirements, and using company-provided personal protective equipment. The role indirectly supervises associates working in the department; the number of associates depends on store size. Duties are performed in accordance with company policies and applicable local, state, and federal laws and regulations.

Requirements

High school education or a general education degree (GED).
Ability to perform each essential duty satisfactorily, with or without an accommodation.

Nice To Haves

Two or more years of retail grocery experience preferred.

Responsibilities

Greet customers and provide prompt, courteous service and assistance; help resolve customer concerns professionally and follow company customer-satisfaction policies.
Communicate and work cooperatively with store management, department managers, and night crew.
Maintain the integrity of the CGO system throughout the store and investigate and resolve balance-on-hand issues.
Understand and use required CGO applications and current technology, and stay up to date with new technology.
Ensure reports and records are accurate, complete, and retained according to company policy.
Review applicable reports and make appropriate decisions to support optimum profitability, including overnight order lists, load-in-aisle audits, commodity pack-out reports, and negative inventory reports.
Create daily pick lists for all departments.
Perform daily out-of-stock counts and investigate the reasons for out-of-stock conditions.
Investigate overstock items from previous deliveries to resolve mis-picks or forecasting issues.
Create secondary display settings within CGO as directed by the Store Manager.
Identify planogram integrity issues and coordinate with other departments to resolve them and communicate updates or changes.
Assist with signage for out-of-stock merchandise and identify and correct balance-on-hand inaccuracies.
Maintain the Blue Chip program of secondary product locations to assist coworkers with replenishment.
Review salvage and transfer processes to ensure accurate balances on hand.
Work with the Regional CGO analyst to resolve out-of-stock issues and concerns.
Maintain general department sanitation; follow cleaning schedules and department guidelines, keep work areas and equipment clean and maintained, meet health and OSHA requirements, and dispose of trash properly.
Follow company policies and programs and applicable environmental, health, safety, and security laws and regulations.
Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
Perform other staff duties as required and assist in other departments when needed.
Indirectly supervise associates working in the department.