CGO Coordinator

Weis Markets•State College, PA

10d

About The Position

The CGO Coordinator maintains the integrity and effective operation of the store’s CGO system. The role supports inventory accuracy, ordering, out-of-stock investigations, planogram integrity, and communication across store departments. The coordinator also provides customer service and may assist with other staff duties or departments as needed. The associate is responsible for general sanitation and for following company policies, procedures, and applicable local, state, and federal laws and regulations, including environmental, health, safety, and security requirements. The role indirectly supervises department associates; the number of associates varies by store size.

Requirements

High school education or a general education degree (GED).
Ability to perform each essential duty satisfactorily, with or without an accommodation.
No prior experience is required.

Nice To Haves

Two or more years of retail grocery experience is preferred.

Responsibilities

Greet customers and provide prompt, courteous service and assistance; help resolve customer concerns professionally and follow company customer-satisfaction policies.
Work cooperatively and communicate with Store Management, Department Managers, and Night Crew.
Maintain the integrity of the CGO system throughout the store and investigate and resolve balance-on-hand issues.
Use required CGO applications and current technology, and stay up to date with new technology.
Ensure reports and records are accurate, complete, and retained according to company policy.
Review applicable reports and make appropriate decisions to support profitability, including overnight order lists, load-in-aisle audits, commodity pack-out reports, and negative-inventory reports.
Create daily pick lists for all departments.
Perform daily out-of-stock counts and investigate the reasons for out-of-stock conditions.
Investigate overstock items from previous deliveries to resolve miss-picks or forecasting issues.
Create secondary display settings in CGO as directed by the Store Manager.
Identify planogram integrity issues and coordinate with other departments to resolve them and communicate updates or changes.
Assist with signage for out-of-stock merchandise and correct balance-on-hand inaccuracies.
Maintain the Blue Chip program of secondary product locations to assist coworkers with replenishment.
Review salvage and transfer processes to ensure balance-on-hand accuracy.
Work with the Regional CGO Analyst to resolve issues and concerns regarding out-of-stock conditions.
Maintain general department sanitation, follow cleaning schedules and guidelines, keep work areas and equipment clean and maintained in accordance with health and OSHA requirements, and dispose of trash properly.
Follow company policies and programs and applicable environmental, health, safety, and security laws and regulations.
Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
Perform other staff duties as required and assist in other departments when called upon.
Indirectly supervise associates working in the department; the number supervised depends on store size.