CGO Coordinator

Weis Markets•Dover, PA

About The Position

The CGO Coordinator maintains the integrity and accuracy of the store’s CGO system and inventory information. The role uses required applications, technology, reports, and records to support ordering, replenishment, out-of-stock investigation, planogram integrity, and store profitability. The coordinator works with store management, department managers, the night crew, and the Regional CGO analyst, and may assist in other departments as needed. The position also includes customer service, sanitation, safe work practices, and compliance with company policies and applicable laws. The associate indirectly supervises department associates; the number depends on store size.

Requirements

High school education or a GED.
Ability to perform each essential duty satisfactorily, with or without an accommodation.
No prior experience is required.

Nice To Haves

Two or more years of retail grocery experience is preferred.

Responsibilities

Greet customers and provide prompt, courteous service and assistance; help resolve concerns professionally and follow company customer-satisfaction policies.
Work cooperatively and communicate with store management, department managers, and the night crew.
Maintain the integrity of the CGO system throughout the store; investigate and resolve balance-on-hand issues.
Use required CGO applications and current technology, and stay up to date with new technology.
Ensure reports and records are accurate, complete, and retained according to company policy.
Review applicable reports and make appropriate decisions to support profitability, including overnight order lists, load-in-aisle audits, commodity pack-out reports, and negative-inventory reports.
Create daily pick lists for all departments.
Perform daily out-of-stock counts and investigate the reasons for out-of-stock conditions.
Investigate overstock items from previous deliveries to resolve miss-picks or forecasting issues.
Create secondary display settings in CGO as directed by the Store Manager.
Identify planogram integrity issues and coordinate with other departments to resolve them and provide updates or changes.
Assist with signage for out-of-stock merchandise and correct balance-on-hand inaccuracies.
Maintain the Blue Chip program of secondary product locations to assist coworkers with replenishment.
Review salvage and transfer processes to ensure accurate balances on hand.
Work with the Regional CGO analyst to resolve out-of-stock issues and concerns.
Maintain general department sanitation, follow cleaning schedules and guidelines, keep work areas and equipment clean and compliant with health and OSHA requirements, and dispose of trash properly.
Follow company policies and programs and applicable local, state, and federal laws and regulations, including environmental, health, safety, and security requirements.
Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
Perform other staff duties as required and assist in other departments when called upon.
Indirectly supervise department associates; the specific number depends on store size.