CGO Coordinator

Weis Markets•State College, PA

10d

About The Position

The CGO Coordinator maintains the integrity of the store’s CGO system, investigates and resolves balance-on-hand issues, and uses reports and technology to support inventory accuracy and profitability. The role coordinates with Store Management, Department Managers, Night Crew, and the Regional CGO analyst, and provides courteous customer service. The coordinator also supports planogram and display accuracy, replenishment processes, sanitation, and compliance with company policies and applicable laws. The position may include indirect supervision of department associates and assistance with duties in other departments.

Requirements

High school education or a general education degree (GED).
No prior experience is required.
Ability to perform each essential duty satisfactorily, with or without an accommodation.

Nice To Haves

Two or more years of retail grocery experience is preferred.

Responsibilities

Greet customers and provide prompt, courteous service and assistance; help resolve customer concerns professionally and follow company policies to support customer satisfaction.
Work cooperatively and communicate with Store Management, Department Managers, Night Crew, and applicable store departments.
Maintain the integrity of the CGO system throughout the store and investigate and resolve balance-on-hand issues.
Use required CGO applications and current technology, and stay current with technology changes.
Ensure reports and records are accurate, complete, and retained in accordance with company policy.
Review applicable reports and make appropriate decisions to support optimum profitability, including overnight order lists, load in-aisle audits, commodity pack-out reports, and negative inventory reports.
Create daily pick lists for all departments.
Perform daily out-of-stock counts and investigate the reasons for out-of-stock conditions.
Investigate overstock items from previous deliveries to resolve miss-picks or forecasting issues.
Create secondary display settings in CGO as directed by the Store Manager.
Identify planogram integrity issues and coordinate with other departments to resolve them and communicate updates or changes.
Assist with signage for out-of-stock merchandise and correct inaccurate balance-on-hand information.
Maintain the “Blue Chip” program of secondary product locations to assist coworkers with replenishment.
Review salvage and transfer processes to ensure accurate balance-on-hand information.
Work with the Regional CGO analyst to resolve out-of-stock issues and concerns.
Maintain general department sanitation, follow cleaning schedules and department guidelines, keep work areas and equipment clean and maintained, meet health and OSHA requirements, and dispose of trash properly.
Follow company policies and programs and applicable local, state, and federal laws and regulations, including environmental, health, safety, and security requirements.
Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
Perform other staff duties as required and assist in other departments when needed.
Indirectly supervise department associates; the number of associates depends on store size.