CFS Manager- New/Used

AutoNation
•$72,000 - $144,000•Onsite

About The Position

The CFS Manager works in AutoNation’s no-haggle sales environment, making credit decisions, submitting deals to lenders for approval, and helping bridge disconnects in the sales process. Using automotive sales or finance experience, the manager identifies suitable finance and insurance products for customers and supports them throughout the vehicle purchase process. The role involves transitioning customers from Sales to Finance, determining financing needs and payment options through consultative interviews, and presenting transparent pricing menus. The manager processes finance transactions in compliance with state and federal regulations, follows up to ensure customer satisfaction, builds referral relationships, and works toward sales goals. This is an on-site, commission-based position with average monthly take-home pay stated as $6,000–$12,000. The position will remain open until filled.

Requirements

  • High school diploma or equivalent.
  • Proven ability to provide an exceptional customer experience.
  • Ability to set and achieve targeted goals.
  • Highly detail-oriented and organized.
  • Demonstrated communication, consultative, interpersonal, and organizational skills.
  • Experience and desire to work with technology.

Nice To Haves

  • Prior sales experience is preferred but not required.

Responsibilities

  • Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
  • Work directly with employees and customers to develop relationships.
  • Determine customer financing needs and payment options through a consultative interview process.
  • Present customers with a transparent pricing menu detailing financing options and products.
  • Process finance transactions and ensure full compliance with applicable state and federal laws and regulations.
  • Follow up with customers to ensure satisfaction.
  • Build rapport with customers to create a base of referrals.
  • Set and achieve targeted sales goals.
  • Develop superior product knowledge to effectively help customers.
  • Ensure administrative processes are completed promptly and in compliance with company policy.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive compensation.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide.
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