CFS Manager - Honda Roseville

AutoNation • Roseville, CA

2d • $96,000 - $168,000

About The Position

AutoNation is one of the largest automotive retailers in the United States, offering new and used vehicles, customer financing, parts, and maintenance and repair services. The F&I Manager works in a no-haggle sales environment, makes credit decisions, submits deals to lenders for approval, and helps bridge disconnects in the sales process. Drawing on automotive sales or finance experience, the manager identifies suitable finance and insurance products for customers.

The role guides customers through the Finance portion of their vehicle purchase, determines their financing needs and payment options, presents transparent pricing and product options, and processes finance transactions in compliance with state and federal requirements. It also involves building customer relationships, following up to ensure satisfaction, meeting sales goals, maintaining product knowledge, and completing administrative processes promptly and according to company policy.

AutoNation describes its workplace as respectful and committed to diversity, equity, and inclusion. The position pays minimum wage plus commission, with estimated earnings of approximately $8,000–$14,000 per month. Benefits include competitive compensation, 401(k) matching, health, dental and vision insurance, maternity benefits, associate purchase and discount programs, and access to third-party deals and discounts. The company also highlights its DRV PNK fundraising mission supporting cancer research and treatment.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during vehicle purchases.
• Develop relationships with employees and customers.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers and develop a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to help customers effectively.
• Handle administrative processes promptly and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation and 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide, a website with offers from providers and retailers.
• Participation in the DRV PNK mission to raise and donate funds for cancer research and treatment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED