Certified Swing Manager

14507 McDonald's Grays Ferry•Philadelphia, PA

About The Position

McDonald's is hiring a Certified Swing Manager to lead crew members and other managers during shifts. The role helps ensure customers receive a fast, accurate, and friendly experience, while maintaining McDonald's standards for Quality, Service, and Cleanliness. Shift duties may include planning the shift, monitoring team performance, taking action to meet standards, overseeing safety, security, and profitability, and communicating with the next Shift Manager. The Swing Manager may also be responsible for meeting shift targets and helping assigned departments achieve their goals.

Responsibilities

  • Lead crew and other managers during a shift.
  • Help ensure customers receive a fast, accurate, and friendly experience.
  • Maintain standards for Quality, Service, and Cleanliness.
  • Plan shifts and monitor performance during shifts.
  • Take action to ensure the team meets McDonald's standards.
  • Monitor safety, security, and profitability.
  • Communicate with the next Shift Manager to help prepare them to run a successful shift.
  • Meet targets during shifts and help assigned departments meet their goals.
  • Oversee food safety, internal communication, inventory management, daily maintenance and cleanliness, crew management, quality food production, customer service, safety and security, scheduling, and training.
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