Certified Swing Manager

1838 Flint-3060Miller McDonald's•Flint, MI

10d

About The Position

The Certified Swing Manager leads restaurant crew and managers to deliver an outstanding guest experience. The role oversees crew schedules, leads food safety and cleanliness measures, and takes action on safety, security, inventory, and profitability. The manager also encourages training, education, and continued learning, and drives high team performance. The position requires certification through McDonald’s Leadership Transitions Class. Full-time and part-time opportunities are mentioned; benefits described as available to full-time employees include medical and dental insurance, paid sick leave, tuition reimbursement and/or educational assistance, employee discounts, and free meals at work. The restaurant is owned and operated by an independent franchisee, which is the employer.

Requirements

Passion for helping and serving guests and fellow team members.
Strong guest service and support focus.
Ability to communicate effectively and anticipate guest needs.
Ability to provide solutions and make decisions in a fast-paced environment.
Certification through McDonald’s Leadership Transitions Class.

Responsibilities

Handle and oversee crew schedules.
Provide encouraging leadership for crew and managers to support an outstanding guest experience.
Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
Take measures related to safety, security, inventory, and profitability.
Cultivate and encourage training, education, and continued learning within the restaurant.
Drive and expect a high level of performance from the team.