Certified Swing Manager
About The Position
The Certified Swing Manager leads restaurant operations and crew performance while helping deliver an outstanding guest experience. The role oversees crew schedules, provides leadership to crew members and managers, supervises food safety and cleanliness, and takes action on safety, security, inventory, and profitability. The manager also encourages training and continued learning and drives high performance. The job requires certification through McDonald’s Leadership Transitions Class. The restaurant is owned and operated by an independent franchisee, which is the employer and is responsible for employment matters.
Requirements
- Passion for helping and serving guests and fellow team members.
- Strong guest service and support focus.
- Ability to communicate effectively and anticipate guest needs.
- Ability to provide solutions and make decisions in a fast-paced environment.
- Certification through McDonald’s Leadership Transitions Class.
Responsibilities
- Handle and oversee crew schedules.
- Provide encouraging leadership to crew members and managers to support an outstanding guest experience.
- Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
- Take measures related to safety, security, inventory, and profitability.
- Cultivate and encourage training, education, and continued learning within the restaurant.
- Drive and expect a high level of performance from the team.
Benefits
- Flexible scheduling
- Paid sick leave
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Employee discounts
- Free meals at work
- Medical and dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
