Certified Senior Pharmacy Technician

Walgreens•Brick Township, NJ

13d•$20 - $28

About The Position

The Certified Senior Pharmacy Technician assists in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies. The role supports prescription processing, customer service, pharmacy workflow, inventory management, and clinical services. It also helps maintain relationships with local healthcare providers and coaches pharmacy technicians and cashiers on processes and tools. The technician must maintain applicable certification and continue developing healthcare and pharmacy knowledge.

Requirements

PTCB or ExCPT certification, except in Puerto Rico.
One year of work experience as a pharmacy technician in a retail or hospital setting.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Willingness to obtain active immunization certification within 90 days of hire, except in specified pharmacy settings or where the role is covered by a collective bargaining agreement.

Nice To Haves

Prior work experience with Walgreens.
Basic math skills, including counting, measuring, and weighing medications.
Basic-level PC skills, including using a mouse, starting and closing programs, switching between programs, saving and printing files, and accessing information online.
Knowledge of store inventory control.

Responsibilities

Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
Build relationships with valuable customers.
Assist pharmacists with pharmacy operations, including entering patient and drug information, filling prescriptions, verifying medication, checking for possible interactions, and maintaining workflow.
Report prescription errors promptly and follow company policies and procedures for pharmacy errors and quality improvement.
Follow Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register sales, handle cash as required, and help customers locate over-the-counter products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims and perform assigned clerical duties.
Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceuticals; manage applicable claims for shipment discrepancies or damaged goods.
Support pharmacy performance analysis, including financial, customer-service, inventory, and Rx KPI review.
Assist with clinical services, including collecting and labeling patient blood or urine samples when applicable, and coordinate services with pharmacy staff, clinics, and external providers.
Help develop relationships with local medical professionals and healthcare organizations through provider outreach and detailing.
Support execution of the Pickup program.
Help maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
Coach pharmacy technicians and cashiers in the correct use of processes and tools.
Comply with company policies and procedures and maintain respectful coworker relationships.
Complete special assignments and other tasks as assigned.
Maintain PTCB or ExCPT certification, or applicable state certification or registration, through required training.
Attend training, complete requested PPLs, earn continuing-education credits, and maintain current healthcare and pharmacy knowledge.