Certified Senior Pharmacy Technician

Walgreens • Beaverton, OR

5d

About The Position

The Certified Senior Pharmacy Technician supports pharmacy operations under the supervision of a pharmacist and in accordance with state, federal, and company policies. The role assists with prescription processing, customer service, pharmacy workflow, inventory management, and clinical services. It also supports pharmacy performance and community outreach, coaches pharmacy technicians and cashiers, and maintains required certification and continuing education.

Requirements

• PTCB or ExCPT certification, except in Puerto Rico.
• At least one year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Willingness to obtain active immunization certification within 90 days of hire, except in the listed excluded locations or roles.

Nice To Haves

• Prior work experience with Walgreens.
• Basic math skills, including counting, measuring, and weighing medications.
• Basic PC skills, such as using a mouse, opening and switching programs, saving and printing files, and accessing information online.
• Knowledge of store inventory control.

Responsibilities

• Provide customer assistance, resolve customer issues, and model customer-service best practices.
• Build relationships with valuable customers and help customers locate over-the-counter products.
• Assist pharmacists with pharmacy practice and workflow under pharmacist supervision.
• Enter patient and drug information, fill prescriptions, verify medication, and check for possible interactions.
• Report prescription errors immediately and follow company error-reporting and quality-improvement procedures.
• Follow the company’s Good Faith Dispensing policy and Pharmacy Code of Conduct.
• Register sales, collect and handle cash, process manual third-party claims, and perform assigned clerical duties.
• Handle telephone calls that do not require a pharmacist’s personal attention, including calls to physicians.
• Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of asset-protection practices and file claims for shipment overages, shortages, errors, or damaged prescription drugs.
• Support analysis and improvement of pharmacy financial, customer-service, and inventory performance, including review of prescription key performance indicators.
• Assist pharmacists with clinical services, including collecting and labeling blood or urine samples when required, and coordinate services with clinics and external providers.
• Help maintain relationships with the local medical community through provider outreach and detailing.
• Support execution of the Pickup program.
• Help keep the Pharmacy Department supplied, clean, neat, and orderly.
• Coach pharmacy technicians and cashiers in the correct use of processes and tools.
• Comply with company policies, maintain respectful coworker relationships, and complete special assignments.
• Maintain PTCB or ExCPT certification through the designated training program and/or maintain state-required certification or registration.
• Attend training, complete requested PPLs, earn continuing-education credits, and keep pharmacy and healthcare knowledge current.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed