Certified Senior Pharmacy Technician

Walgreens • Meridian, ID

15d • $20 - $28

About The Position

The Certified Senior Pharmacy Technician assists in pharmacy operations under pharmacist supervision and in accordance with state, federal, and company policies. The role supports prescription processing, customer service, inventory management, pharmacy workflow, clinical services, and the development of pharmacy technicians and cashiers. It also maintains certification and ongoing knowledge of pharmacy and healthcare developments.

Requirements

• PTCB or ExCPT certification, except in Puerto Rico.
• At least one year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Willingness to obtain active immunization certification within 90 days of hire, except in specified pharmacy locations or where the role is covered by a collective bargaining agreement.

Nice To Haves

• Prior work experience with Walgreens.
• Basic math skills, including counting, measuring, and weighing medications.
• Basic PC skills, such as starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
• Knowledge of store inventory control.

Responsibilities

• Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
• Build relationships with valuable customers and assist customers in locating over-the-counter products when possible.
• Assist pharmacists with pharmacy operations, including entering patient and drug information, filling prescriptions, checking medicine and potential interactions, and maintaining workflow.
• Report prescription errors immediately and follow company policies for pharmacy errors and quality improvement.
• Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and handle cash as required.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims and perform other assigned clerical duties.
• Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for overages, shortages, order errors, or damaged prescription drugs.
• Help analyze and improve pharmacy financial, customer service, and inventory performance, including reviewing prescription key performance indicators with store and healthcare leadership.
• Assist pharmacists with clinical services, including collecting and labeling patient blood or urine samples when required, and coordinating services with Walgreens clinics and external providers.
• Help maintain relationships with local medical and healthcare communities through provider outreach and other forums.
• Support execution of the Pickup program.
• Help maintain a stocked, clean, neat, and orderly Pharmacy Department.
• Coach pharmacy technicians and cashiers in correct processes and tool usage to improve efficiency.
• Follow company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Maintain PTCB or ExCPT certification, or applicable state certification or registration, through required training programs.
• Attend training, complete manager-requested PPLs, earn continuing education credits, and maintain current pharmacy and healthcare knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed