Certified Senior Pharmacy Technician

Walgreens•Mechanicville, NY

13d•$20 - $28

About The Position

The Certified Senior Pharmacy Technician assists in pharmacy operations under the supervision of a pharmacist and in accordance with state, federal, and company policies. The role supports prescription processing, customer service, pharmacy workflow, inventory management, clinical services, and the development of pharmacy technicians and cashiers. The technician maintains required certification and knowledge through training and continuing education.

Requirements

PTCB or ExCPT certification, except in Puerto Rico.
At least one year of work experience as a pharmacy technician in a retail or hospital setting.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire, except in Community Specialty Pharmacy, Health System Pharmacy locations, or locations where the role is covered under a collective bargaining agreement.

Nice To Haves

Prior work experience with Walgreens.
Basic math skills, including counting, measuring, and weighing medications.
Basic-level PC skills, such as starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
Knowledge of store inventory control.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Build strong relationships with valuable customers.
Assist pharmacists with pharmacy operations, including entering patient and drug information, filling prescriptions, verifying medications, checking for possible interactions, and maintaining workflow.
Report prescription errors immediately and follow company policies for pharmacy errors and the Quality Improvement Program.
Follow Good Faith Dispensing policies during applicable prescription-dispensing activities.
Register sales, handle cash as required, and help customers locate over-the-counter products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for overages, shortages, order errors, and damaged prescription-drug goods.
Support the Pharmacy Manager and Staff Pharmacist in reviewing pharmacy financial, customer-service, and inventory performance data and Rx KPIs.
Assist with clinical services, including collecting and labeling patient blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with the local medical community through provider outreach and engagement with health groups and care facilities.
Support execution of the Pickup program.
Maintain the Pharmacy Department’s supplies, cleanliness, order, and appearance.
Coach pharmacy technicians and cashiers in the correct use of processes and tools to improve efficiency.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Maintain PTCB or ExCPT certification, or state-required certification or registration, through designated training programs.
Attend requested training, complete PPLs, earn continuing education credits, and maintain knowledge of healthcare and pharmacy developments.