About The Position

The Certified Patient Care Assistant provides routine patient care to promote patient comfort and support the overall plan of care. The position collects and documents patient data, assists with activities of daily living, performs delegated procedures within demonstrated competencies and state scope of practice, and provides clerical and unit-support functions. The role serves an orthopedic population on a 28-bed medical-surgical unit at Banner - University Medical Center Tucson, working under supervision in a fast-paced environment with a strong focus on customer service. This is a full-time night-shift position with three 12-hour shifts. Shifts run from 6:00 p.m. to 6:30 a.m.; schedules are not set. Weekend rotations and rotating holidays (one major and one minor) are required. The role offers an additional $1 per hour for weekend shifts and an 18% night-shift differential when applicable.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers; in Tucson, current CNA certification is required for new hires.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician-office setting, or prior customer-service experience.
  • Excellent organizational skills and effective human-relations and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
  • Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.

Nice To Haves

  • Licensed Nursing Assistant (LNA) licensure in Arizona.
  • Recent healthcare experience.
  • Successful completion of an approved unit secretary program.
  • Additional related education and/or experience.

Responsibilities

  • Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
  • Collect patient specimens and data, including vital signs, input/output, and other delegated measurements; document objective data and routine care, and assist with specimen transportation.
  • Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional; communicate patient status to other caregivers.
  • Perform procedures and use equipment as delegated, within demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies and assistance for unit-specific procedures under the direct supervision of a licensed professional.
  • Perform receptionist and clerical duties, support communication and information flow, and assist with customer-problem resolution.
  • Maintain patient records and related admission, transfer, discharge, progress-note, and consent documentation; scan or file reports and forms, maintain accessible charting materials, and help order patient specimens.
  • May transcribe and process physician orders using the electronic medical record.
  • Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and monitor electronic equipment such as patient ID scanners and laptop computers.
  • Depending on assignment, assist with patient transportation, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.
  • Participate in the unit’s Shared Leadership Council and contribute to quality initiatives, process improvement, and patient-experience efforts.

Benefits

  • Option to participate in a variety of health, financial, and security benefits.
  • $1 per hour weekend shift differential.
  • 18% night-shift differential when applicable.
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