About The Position

The Certified Patient Care Assistant provides routine patient care to promote patient comfort and contribute to the overall plan of care. The role includes ongoing patient data collection and documentation, along with unit support functions that help the nursing unit operate efficiently. This position is on a 28-bed Medical Surgical Orthopedic unit in Tucson, Arizona, serving an orthopedic patient population in a fast-paced environment with a strong customer-service focus. The position works under supervision and is responsible for the assigned unit. The role is full-time, with a day shift available consisting of three 12-hour shifts from 6:00 a.m. to 6:30 p.m. Schedules are not set. Weekend rotations and rotating holidays are required, including one major and one minor holiday. The team emphasizes collaboration, education, process and quality improvement, and inter-professional work. Staff are encouraged to participate in the Shared Leadership Council and contribute to patient-experience and quality initiatives.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers; for Tucson new hires, current CNA certification in the state of practice is required.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer-service experience.
  • Excellent organizational skills and effective human-relations and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity, is required.
  • Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training is required.
  • For employees in specified behavioral-health settings serving children or Banner Home Care AZ, an Arizona Fingerprint Clearance Card is required at hire and must be maintained; an Arizona Criminal History Affidavit must be signed upon hire for the specified behavioral-health settings.

Nice To Haves

  • Arizona Licensed Nursing Assistant (LNA) licensure.
  • Recent healthcare experience.
  • Successful completion of an approved unit secretary program.
  • Additional related education and/or experience.

Responsibilities

  • Assist patients with activities of daily living, including hygiene, mobility, and nutritional intake.
  • Collect patient specimens and data, including vital signs, intake and output, and other delegated measurements; document objective data and routine patient care; assist with specimen transportation.
  • Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional, and communicate patient status accurately to other caregivers.
  • Perform delegated procedures and use equipment within demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies and assistance to medical staff and patients for unit-specific procedures under the direct supervision of a licensed professional.
  • Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or refer them to the appropriate person.
  • Maintain complete patient records, including admission, transfer, discharge, progress-note, and consent information; scan or file reports and chart forms, and keep charting forms and patient education materials available.
  • Assist with ordering patient specimens and may transcribe and process physician orders using the electronic medical record.
  • Maintain office, dietary, and medical supplies; complete requisitions and reconcile deliveries.
  • Monitor and track electronic equipment, including patient ID scanners and laptop computers, and ensure equipment is accounted for and working.
  • Depending on assignment, assist with patient transport, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.

Benefits

  • Option to participate in health, financial, and security benefits.
  • Flat-rate $1 per hour weekend shift differential.
  • 18% night-shift differential when applicable.
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