About The Position

The Certified Medical Surgical Patient Care Assistant provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. The position collects and documents patient data and performs unit support functions that help the nursing unit operate efficiently. The role works under supervision and is responsible for an assigned unit, in a fast-paced environment with a strong focus on customer service. It interacts with facility staff, patients, families, and physicians. The position is based at 2800 E. Ajo Way in Tucson, Arizona. The schedule is a day shift consisting of three 12-hour shifts, from 6:00 a.m. to 6:30 p.m.; there are no set schedules. Weekend rotations and rotating holidays are required, including one major and one minor holiday. The role offers a $1-per-hour weekend shift differential and an 18% night-shift differential when applicable. Banner Health describes a team-oriented, supportive work environment with opportunities for education, process and quality improvement, and inter-professional collaboration. Staff are encouraged to participate in the Shared Leadership Council, which supports team relationships, patient experience, and department and facility quality initiatives. The position includes the option to participate in health, financial, and security benefits.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers. In Tucson, CNA certification in the state of practice is required for new hires.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer-service experience.
  • Excellent organizational skills and effective human-relations and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
  • Depending on department assignment, successful completion of an approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.
  • Employees in specified Banner behavioral health settings serving children, and Banner Home Care AZ employees, must have and maintain an Arizona Fingerprint Clearance Card; an Arizona Criminal History Affidavit must be signed upon hire for the specified behavioral health settings.

Nice To Haves

  • Licensed Nursing Assistant (LNA) licensure in Arizona.
  • Recent healthcare experience.
  • Successful completion of an approved unit secretary program.
  • Additional related education and/or experience.

Responsibilities

  • Assist patients with activities of daily living, hygiene, mobility, and nutritional intake.
  • Collect patient specimens and data, including vital signs, input and output, and other delegated measurements; document objective data and routine care, and assist with specimen transportation.
  • Recognize and report changes or abnormalities in patients’ health status and responses to treatment to a licensed professional; communicate patient status accurately to other caregivers.
  • Perform delegated procedures and use equipment within demonstrated competencies and state scope of practice, potentially including blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies and support for unit-specific procedures under the direct supervision of a licensed professional.
  • Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or route them to the appropriate person.
  • Maintain complete patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms, and keep forms and patient education materials accessible.
  • Assist with ordering patient specimens and, when appropriate, transcribe and process physician orders using the electronic medical record.
  • Maintain office, dietary, and medical supplies; submit requisitions, reconcile deliveries, and track electronic equipment such as patient ID scanners and laptop computers.
  • Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.
  • Participate in weekend rotations and rotating holiday coverage, including one major and one minor holiday.

Benefits

  • Option to participate in health, financial, and security benefits.
  • $1-per-hour weekend shift differential.
  • 18% night-shift differential when applicable.
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