Certified Patient Care Assistant CNA LNA Medical Surgical DS

Banner Health•Mesa, AZ

1d•Onsite

About The Position

The Certified Patient Care Assistant provides routine patient care to promote comfort and contribute to the overall patient plan of care. The position collects and documents patient data, performs delegated procedures within demonstrated competencies and state scope of practice, and provides unit support functions that contribute to efficient nursing department operations. The role works under supervision and is responsible for an assigned unit in a fast-paced, sometimes stressful environment with a strong focus on customer service. This position is on the General Surgery unit at Banner Desert Medical Center in Mesa, Arizona, serving adult patients with colorectal, urology, plastic surgery, gynecological, and abdominal cases, as well as overflow medical patients. The unit encourages patients to participate in managing their care, including ambulating three times daily and sitting in a chair for meals when applicable. This is a full-time day-shift role working three 12-hour shifts, from 6:00 a.m. to 6:30 p.m. Weekend and holiday rotations are required.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers, subject to the stated Tucson-specific provisions.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
Excellent organizational skills and effective human relations and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
Depending on department assignment, successful completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.
For employees in the specifically listed Banner behavioral health settings serving children, or Banner Home Care AZ, an Arizona Fingerprint Clearance Card is required at hire and must be maintained during employment; an Arizona Criminal History Affidavit must be signed upon hire for employees in the listed behavioral health settings.

Nice To Haves

Arizona Licensed Nursing Assistant (LNA) licensure.
Recent healthcare experience.
Successful completion of an approved unit secretary program.
Additional related education and/or experience.

Responsibilities

Assist patients with activities of daily living, basic hygiene, mobility, and nutritional intake.
Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, and document objective data and routine care in the medical record.
Transport patient specimens and report changes or abnormalities in patient health status and responses to treatment to a licensed professional.
Communicate patient status accurately and completely to other caregivers to promote continuity of care.
Perform procedures and use equipment as delegated by a licensed professional and consistent with demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under direct supervision of a licensed professional.
Perform receptionist and clerical duties, support communication and information flow, and assist with customer problem resolution or referral.
Maintain patient records, including admission, transfer, and discharge information, progress notes, consent forms, and scanned or filed reports and chart forms.
Maintain supplies of patient education materials and assist with ordering patient specimens; may transcribe and process physician orders in the electronic medical record.
Maintain office, dietary, and medical supplies; complete requisitions, reconcile delivered orders, and monitor electronic equipment such as patient ID scanners and laptop computers.
Depending on assignment, assist with patient transportation, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.
Follow established policies, procedures, regulatory and accreditation requirements, and applicable professional standards; provide customers with an excellent service experience.