Certified Patient Care Assistant CNA LNA Medical Surgical

Banner Health•Tucson, AZ

2d•Onsite

About The Position

The Certified Medical Surgical Patient Care Assistant provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. The role includes ongoing patient data collection and medical-record documentation, along with unit support functions that contribute to the efficient operation of the nursing unit or department. The position works under supervision and is responsible for an assigned unit in a fast-paced, sometimes stressful environment with a strong focus on customer service. The assistant interacts with staff throughout the facility, as well as patients, families, and physicians. The role is based at 2800 E. Ajo Way in Tucson, Arizona. The available schedule is a day shift of three 12-hour shifts, from 6:00 a.m. to 6:30 p.m.; there are no set schedules. Weekend rotations and rotating holidays are required, including one major and one minor holiday. The position offers a $1-per-hour weekend shift differential and an 18% night-shift differential when applicable. Banner Health also offers the option to participate in health, financial, and security benefits. Teamwork is foundational to the working environment. The position offers opportunities for education, process and quality improvement, and inter-professional collaboration. Staff are encouraged to participate in the Shared Leadership Council, contributing ideas, building relationships, improving the patient experience, and working on department and facility quality initiatives.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) credential in the state of practice is required for new hires and transfers; for Tucson new hires, a current CNA credential in the state of practice is required.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
Excellent organizational skills and effective human relations and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.
For employees working in specified behavioral health settings serving children, an Arizona Fingerprint Clearance Card is required at hire and must be maintained during employment, and an Arizona Criminal History Affidavit must be signed upon hire.
For employees working for Banner Home Care AZ, an Arizona Fingerprint Clearance Card is required at hire and must be maintained during employment.

Nice To Haves

Arizona Licensed Nursing Assistant (LNA) licensure.
Recent healthcare experience.
Completion of an approved unit secretary program.
Additional related education and/or experience.

Responsibilities

Assist patients with activities of daily living, basic hygiene, mobility, and nutritional intake as needed.
Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, in accordance with policy and standards of care; document objective data and routine care, and assist with specimen transportation and ordering.
Recognize and report changes or abnormalities in patients’ health status and responses to treatment to a licensed professional; communicate patient status accurately and completely to other caregivers.
Perform delegated procedures and use equipment consistent with demonstrated competencies and state scope of practice. Procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under the direct supervision of a licensed professional.
Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or direct them to the appropriate person.
Maintain complete patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms, keep charting forms labeled and accessible, and maintain patient education materials.
May transcribe and process physician orders using the electronic medical record.
Maintain office, dietary, and medical supplies; complete requisition forms, reconcile delivered supply orders, and monitor and track electronic equipment such as patient ID scanners and laptop computers.
Depending on assignment, assist with patient transportation, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.
Participate in Shared Leadership Council activities and department or facility quality initiatives.