About The Position

The Certified Medical Surgical Patient Care Assistant provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. The position collects and documents patient data and performs unit-support functions that contribute to efficient nursing-unit operations. It works under supervision and is responsible for the assigned unit in a fast-paced, sometimes stressful environment focused on customer service. The role is based at 2800 E. Ajo Way in Tucson, Arizona. The night shift runs from 6:00 p.m. to 6:30 a.m., with three 12-hour shifts and no set schedules. Weekend rotations and rotating holidays (one major and one minor) are required. The position may include a $1 per hour weekend shift differential and an 18% night-shift differential when applicable. The position involves teamwork and collaboration with staff, patients, families, and physicians. Employees are encouraged to participate in the Shared Leadership Council and may have opportunities to contribute to education, process and quality improvement, and inter-professional collaboration.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) credential in the state of practice is required for new hires and transfers; Tucson new hires must have a current CNA credential in the state of practice.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer-service experience.
  • Excellent organizational skills and effective human-relations and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
  • Depending on department assignment, successful completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.
  • For employees in the specified Banner behavioral-health settings serving children, or working for Banner Home Care AZ: an Arizona Fingerprint Clearance Card at hire and maintained during employment; employees in the specified behavioral-health settings must also sign an Arizona Criminal History Affidavit upon hire.

Nice To Haves

  • Arizona Licensed Nursing Assistant (LNA) licensure.
  • Recent healthcare experience.
  • Successful completion of an approved unit secretary program.
  • Additional related education and/or experience.

Responsibilities

  • Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
  • Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, and document objective data and routine care in accordance with policy and standards.
  • Transport patient specimens as needed.
  • Recognize and report changes or abnormalities in patient health status and treatment responses to a licensed professional, and communicate patient status accurately to other caregivers.
  • Perform procedures and use equipment as delegated by a licensed professional and within demonstrated competencies and state scope of practice; examples may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies and support to medical staff and patients for unit-specific procedures under direct supervision of a licensed professional.
  • Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or route them to the appropriate person.
  • Maintain patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms, and keep forms and patient-education materials accessible.
  • Assist with ordering patient specimens and, when applicable, transcribe and process physician orders using the electronic medical record.
  • Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and monitor the use and whereabouts of electronic equipment.
  • Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.
  • Participate in the Shared Leadership Council and contribute to department and facility quality initiatives, as encouraged.

Benefits

  • Option to participate in a variety of health, financial, and security benefits.
  • $1 per hour weekend shift differential.
  • 18% night-shift differential when applicable.
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