Certified Medical Assistant (CMA/RMA) - Primary Care Proctor

Carle Health•Peoria, IL

About The Position

The Certified Medical Assistant supports providers and clinical staff in primary care by obtaining patient histories and vital signs, preparing patients for examinations, treatment, and minor procedures, and documenting care in the electronic medical record. The role carries out clinical tasks within the employee’s scope of certification, licensure, and competency, which may include collecting blood and other samples and administering medications or vaccinations as directed by a provider. The position manages follow-up tracking for office visits, tests, and procedures; assists with results follow-up; schedules referrals; and completes required referral and laboratory paperwork, including CPT/ICD-10 coding. The Medical Assistant also answers patient and family questions and provides education as directed by the provider. The role requires compliance with applicable clinical, safety, privacy, and organizational policies, along with regular attendance and collaborative support of clinic operations.

Requirements

High school diploma or GED.
Basic computer skills.
One of the listed medical assistant credentials: Registered Medical Assistant (RMA) through AMT; Certified Clinical Medical Assistant (CCMA) through NHA; Certified Medical Assistant (NCCT); or Certified Medical Assistant (CMA) through AAMA.
Basic Life Support (BLS) certification from the American Heart Association within 30 days.

Responsibilities

Assist providers and clinical staff with obtaining basic patient information and preparing patients for examinations, treatment, and minor surgical procedures.
Obtain patient history and review of systems, measure vital signs, complete screening questions, and document findings in the patient chart according to clinical protocols.
Draw and collect blood and other patient samples and prepare specimens for laboratory analysis when required.
Carry out provider orders within scope and competency, including administering medications and vaccinations orally or by injection.
Manage tracking for follow-up appointments related to office visits, laboratory tests, and procedures.
Assist with managing test results and follow-up as determined by the provider.
Complete delegated patient-care tasks within the scope of certification, licensure, and competency.
Schedule specialist or outpatient referrals as requested by the provider.
Complete referral and laboratory forms or requisitions, including appropriate CPT/ICD-10 coding.
Document care promptly and appropriately in the electronic medical record using standardized workflows and processes.
Answer patient and family questions and provide education as directed by the provider.
Understand laboratory and procedure testing values and their relationship to patient status, and take appropriate next steps within scope and licensure.
Stay informed about clinic, department, and organizational matters by attending meetings and reviewing email and intranet information.
Comply with CLIA, OSHA, safety, risk management, Compliance, HIPAA, and personnel policies and procedures.
Maintain regular and consistent attendance and demonstrate initiative to improve quality and customer service.
Contribute to team goals, give and receive feedback, and prioritize the success of the team.
Perform other duties requested by the Clinic Administrator to support effective office operations.