Certified Medical Assistant (CMA/RMA) - Convenient Care (Riverfront)
About The Position
The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient-care support duties in a medical practice. The role assists medical and nursing staff with examining and treating patients and helps ensure the office runs smoothly. Duties include rooming patients and gathering relevant histories, handling patient telephone communications, completing administrative tasks, carrying out office procedures within department competencies, supporting medication and prescription workflows, and assisting with testing, specimen collection, and patient care procedures. The position also includes patient education and written instructions as directed by a provider, department-specific competency maintenance, waiting-room and exam-room rounding, participation as a member of the Code Team, and applying and charging for durable medical equipment as appropriate.
Requirements
- High school diploma or GED.
- Hold an applicable medical assistant credential: CMA from AAMA; RMA from AMT; NRCMA from NAHP; CCMA from NHA; RMA from ARMA or AAH; or Certified Medical Assistant from NCCT.
- Basic Life Support (BLS) certification from the American Heart Association within 30 days.
Responsibilities
- Room patients and collect information about chief complaints, family, social and surgical histories, and medications.
- Complete telephone communications with patients, families, pharmacies, and other healthcare facilities as directed; gather and maintain patient information according to departmental processes and policies.
- Perform administrative duties such as patient check-in and check-out, prior authorizations, appointment scheduling, benefits verification, and coordination of referrals and testing.
- Perform office procedures according to provider direction and department-specific competencies, including procedures such as urine catheterization, bladder scanning, ear wash, suture or staple removal, splint application or removal, TB skin-test reading, and point-of-care diagnostic testing.
- Provide written procedure, medication, or follow-up instructions as directed by providers, and retrieve and provide condition-specific educational materials as ordered.
- Administer medications according to provider orders, including intramuscular, subcutaneous, oral, and inhalation routes for patients of all ages.
- Assist with prescription medication refills according to department protocols, including calling prescriptions into pharmacies, notifying patients, and documenting actions in the EMR per provider orders.
- Maintain competencies related to point-of-care testing, equipment handling, and specialty training.
- Collect vital signs and health histories and assist physicians or nursing staff with patient treatment and procedures.
- Perform venipuncture to assist with laboratory orders and correctly collect and process specimens.
- Perform procedures including EKGs, ear washes, vision screenings, dressing changes, wound care, suture or staple removal, point-of-care testing, and splint application.
- Perform waiting-room and examination-room rounds.
- Serve as a member of the Code Team.
- Apply and charge for durable medical equipment as appropriate.
Benefits
- A $500 sign-on bonus is available to external candidates only.
- Comprehensive benefits package for team members and providers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
